Troubleshooting
Problem
The current version of the BladeCenter Management Module (MM), FRU part number 39M4945, has a new low profile release handle that could make the Ethernet RJ45 connector difficult to remove.
Resolving The Problem
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Source
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RETAIN tip: H191559
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Symptom
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The current version of the BladeCenter Management Module (MM), replacement part number part number 39M4945, has a new low profile release handle that could make the Ethernet RJ45 connector difficult to remove.
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Affected configurations
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The system may be any of the following IBM servers:
- BladeCenter Chassis, Type 8677, any model
The system is configured with one or more of the following IBM Options:
- Redundant KVM/Management Module, Option p/n 48P7055, replacement part number p/n 39M4945
This tip is not software specific.
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Solution
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To properly remove the RJ45 Ethernet cable, the user must disengage the lever and pull back approximately one-half inch until there is enough room to remove the cable. Disengaging the lever one-half inch is not enough to unseat the MM.
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Additional information
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The new low-profile handle interferes with the release clip on the RJ45 connector. Pulling back the handle enough to remove the connector will not cause the MM to disengage from the BladeCenter bay, or otherwise cause any errors or failures.
Document Location
Worldwide
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Document Information
Modified date:
29 January 2019
UID
ibm1MIGR-5072246