IBM Support

Servicing limited to FRU replacement - IBM Power Distribution Unit and Distributed Power Interconnect

Troubleshooting


Problem

Personal injury or system damage may occur if the any components of an IBM Power Distribution Unit (PDU), or an IBM Distributed Power Interconnect (DPI), accessed by persons who have not received IBM approved Service training.

Resolving The Problem

Source

RETAIN tip: H19778

Symptom

Personal injury or system damage may occur if any components of an IBM Power Distribution Unit (PDU), or an IBM Distributed Power Interconnect (DPI), are accessed by persons who have not received IBM approved Service training.

Affected configurations

This tip is not hardware specific.

The system is configured with one or more of the following IBM Options:

  • Distributed power interconnect (DPI), Option 26K4241
  • Distributed power interconnect (DPI), Option 26K4242
  • Distributed power interconnect (DPI), Option 26K4243
  • Distributed power interconnect (DPI), Option 26K4244
  • Distributed power interconnect (DPI), Option 26K4245
  • Distributed power interconnect (DPI), Option 26K4246
  • Distributed power interconnect (DPI), Option 26K4256
  • Distributed power interconnect (DPI), Option 26K4257
  • Distributed power interconnect (DPI), Option 26K4258
  • Distributed power interconnect (DPI), Option 26K4259
  • Distributed power interconnect (DPI), Option 32P1736
  • Distributed power interconnect (DPI), Option 32P1737
  • Distributed power interconnect (DPI), Option 32P1738
  • Distributed power interconnect (DPI), Option 32P1739
  • Distributed power interconnect (DPI), Option 32P1740
  • Distributed power interconnect (DPI), Option 32P1741
  • Distributed power interconnect (DPI), Option 32P1742
  • Distributed power interconnect (DPI), Option 32P1743
  • Distributed power interconnect (DPI), Option 32P1744
  • Distributed power interconnect (DPI), Option 32P1745
  • Distributed power interconnect (DPI), Option 32P1746
  • Distributed power interconnect (DPI), Option 32P1747
  • Distributed power interconnect (DPI), Option 32P1751
  • Distributed power interconnect (DPI), Option 32P1752
  • Distributed power interconnect (DPI), Option 32P1754
  • Distributed power interconnect (DPI), Option 32P1761
  • Distributed power interconnect (DPI), Option 32P1764
  • Distributed power interconnect (DPI), Option 32P1766
  • Distributed power interconnect (DPI), Option 32P1767
  • Distributed power interconnect (DPI), Option 39Y8934
  • Distributed power interconnect (DPI), Option 39Y8935
  • Distributed power interconnect (DPI), Option 39Y8938
  • Distributed power interconnect (DPI), Option 39Y8939
  • Distributed power interconnect (DPI), Option 39Y8940
  • Distributed power interconnect (DPI), Option 39Y8951
  • Distributed power interconnect (DPI), Option 39Y8952
  • Distributed power interconnect (DPI), Option 39Y8953
  • Distributed power interconnect (DPI), Option 39Y8954
  • Distributed power interconnect (DPI), Option 39Y8955
  • Distributed power interconnect (DPI), Option 39Y8956
  • Distributed power interconnect (DPI), Option 39Y8957
  • Distributed power interconnect (DPI), Option 39Y8958
  • Distributed power interconnect (DPI), Option 39Y8959
  • Distributed power interconnect (DPI), Option 39Y8960
  • Distributed power interconnect (DPI), Option 39Y8961
  • Distributed power interconnect (DPI), Option 39Y8962
  • Power distribution unit (PDU), Option 37L6865
  • Power distribution unit (PDU), Option 37L6866
  • Power distribution unit (PDU), Option 37L6883
  • Power distribution unit (PDU), Option 37L6884
  • Power distribution unit (PDU), Option 37L6886
  • Power distribution unit (PDU), Option 73P5790
  • Power distribution unit (PDU), Option 94G6666
  • Power distribution unit (PDU), Option 94G7450

This tip is not software specific.

Solution

PDU or DPI service on IBM Power Distribution Unit (PDU), or IBM Distributed Power Interconnect (DPI), in the field is limited to replacing whole parts with a replacement part number or CRU number.

Only IBM Servicers should attempt troubleshooting and repairs of defective PDU's or DPI's at designated facilities. Opening the PDU or DPI for repairs should not be performed in the field.

Additional information

Accessing sealed PDU or DPI parts by anyone except specifically designated Servicers will void the warranty and support of the entire product because of serious health, safety, and legal issues.

Document Location

Worldwide

Operating System

System x Hardware Options:All operating systems listed

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Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-5070946