IBM Support

NetFinity Desktop Management Interface (DMI) tip - IBM IntelliStation M Pro (Type 6888)

Troubleshooting


Problem

Netfinity Desktop Management Interface (DMI) displays the message "Unable to communicate with DMI Browser Base" after rebooting the system.

Resolving The Problem

Symptom

Netfinity Desktop Management Interface (DMI) displays the message "Unable to communicate with DMI Browser Base" after rebooting the system.

Affected configurations

If the user is running TME 10 NetFinity version 4.00.5 and LANDesk version 3.0 for Windows 95, this tip applies.

Solution

Remove DMI from the Startup folder through the following steps:

1. Click on Start, Settings, then Taskbar.
2. Click on the "Start Menu Programs" tab.
3. Click on the "Remove" button.
4. Highlight DMI in the Startup folder and click on "Remove."
5. Shutdown and restart the system.

For DMI users, it is recommended that the DMI information be viewed via the LANDesk Client Manager instead of using NetFinity DMI.

Document Location

Worldwide

Operating System

IntelliStation Pro:All operating systems listed

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Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-60226