IBM Support

Information on mixing processors or including mixed processor stepping levels - Servers

Troubleshooting


Problem

Information on mixing processors, including mixed processor stepping levels.

Resolving The Problem

Source

RETAIN tip: H183227

Symptom  

Information on mixing processors, including mixed processor stepping levels.

Affected configurations   

The system may be any of the following:  

All DP and MP Servers, Blades and IntelliStations

  • BladeCenter, type 8677, any model
  • BladeCenter HS40, type 8839, any model
  • BladeCenter HS20, type 8678, any model
  • BladeCenter HS20, type 8832, any model
  • BladeCenter JS20, type 8842, any model
  • BladeCenter T, type 8730, any model
  • BladeCenter T, type 8720, any model
  • eServer 325, type 8835, any model
  • xSeries 460, type 8872, any model
  • xSeries MXE-460, type 8874, any model
  • xSeries 455, type 8855, any model
  • xSeries 450, type 8688, any model
  • xSeries 445, type 8870, any model
  • xSeries 440, type 8687, any model
  • xSeries 382, type 8834, any model
  • xSeries 380, type 8683, any model
  • xSeries 370, type 8681, any model
  • xSeries 366, type 8863, any model
  • xSeries 365, type 8862, any model
  • xSeries 365, type 8861, any model
  • xSeries 360, type 8686, any model
  • xSeries 350, type 8682, any model
  • xSeries 346, type 8840, any model
  • xSeries 345, type 8670, any model
  • xSeries 343, type 8827, any model
  • xSeries 342, type 8669, any model
  • xSeries 340, type 8656, any model
  • xSeries 336, type 8837, any model
  • xSeries 335, type 8830, any model
  • xSeries 335, type 8676, any model
  • xSeries 330, type 8675, any model
  • xSeries 330, type 8674, any model
  • xSeries 330, type 8654, any model  
  • xSeries 306, type 8836, any model
  • xSeries 305, type 8673, any model
  • xSeries 300, type 8672, any model
  • xSeries 260, type 8865, any model
  • xSeries 255, type 8685, any model
  • xSeries 250, type 8665, any model
  • xSeries 240, type 8664, any model
  • xSeries 236, type 8841, any model
  • xSeries 235, type 8671, any model
  • xSeries 232, type 8668, any model
  • xSeries 230, type 8658, any model
  • xSeries 226, type 8648, any model
  • xSeries 225, type 8649, any model
  • xSeries 225, type 8647, any model
  • xSeries 220, type 8646, any model
  • xSeries 220, type 8645, any model
  • xSeries 206, type 8482, any model
  • xSeries 205, type 8480, any model
  • xSeries 200, type 8481, any model
  • xSeries 200, type 8479, any model
  • xSeries 200, type 8478, any model
  • xSeries 150, type 8658, any model
  • xSeries 135, type 8672, any model
  • xSeries 135, type 8654, any model
  • xSeries 130, type 8672, any model
  • xSeries 130, type 8654, any model
  • System x3800, type 8865, any model
  • System x3850, type 8863, any model
  • System x3900, type 8872, any model
  • System x3950E, type 8874, any model

The system may be any of the following IBM Netfinity servers:  

  • Netfinity 8500R server, type 8681, any model
  • Netfinity 7600 server, type 8665, any model
  • Netfinity 7100 server, type 8666, any model
  • Netfinity 7000-M10 server, type 8680, any model
  • Netfinity 7000 server, type 8651, any model
  • Netfinity 6000R server, type 8682, any model
  • Netfinity 5600 server, type 8664, any model
  • Netfinity 5500-M20 server, type 8662, any model
  • Netfinity 5500-M10 server, type 8661, any model
  • Netfinity 5500 server, type 8660, any model
  • Netfinity 5100 server, type 8658, any model
  • Netfinity 5000 server, type 8659, any model
  • Netfinity 4500R server, type 8656, any model
  • Netfinity 4000R (US) server, type 8652, any model
  • Netfinity 4000R (Non-US) server, type 8653, any model
  • Netfinity 3500-M20 server, type 8657, any model
  • Netfinity 3500-M10 server, type 8655, any model
  • Netfinity 3500 server, type 8644, any model
  • Netfinity 3000 server, type 8476, any model
  • Netfinity 1000 server, type 8477, any model
  • Netfinity A100 server, type 8652, any model

The system may be any of the following IBM IntelliStations:

  • IntelliStation A Pro, type 6224, any model  
  • IntelliStation Z Pro, type 6221, any model
  • IntelliStation Z Pro, type 6223, any model
  • IntelliStation Z Pro, type 6865, any model
  • IntelliStation Z Pro, type 6866, any model
  • IntelliStation Z Pro, type 6894, any model
  • IntelliStation Z Pro, type 6899, any model

The following networking operating systems are affected:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Enterprise Edition, for 64-Bit Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Datacenter Edition, for 64-Bit Itanium-based Systems

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page. For more information, visit http://www.ibm.com/servers/eserver/serverproven/compat/us/.

Solution  

Follow these rules of thumb when mixing processor levels:
 
The stepping level on the processors with same frequency, same technology and same cache size can be more than one step apart.

Note: IBM does extensive testing to ensure that any optional processor or replacement processor that is purchased through IBM for an IBM Netfinity/IBM eServer xSeries server will function properly. Incompatible processors are labeled with different IBM Option and FRU numbers.
 
The boot processor has to be the lowest stepping level, and has the lowest features as identified by the CPU ID. CPU ID is accessible through BIOS.

Note: IBM Netfinity 5100/4500R and the IBM eServer xSeries 230/340: if you get a C stepping level processor, and the other one is a lower level (A or B), then you need to install the C level in slot-2, not slot-1. IBM Netfinity and IBM eServer xSeries system BIOS meets the criteria defined by Microsoft and Intel and other processor manufacturers to allow mixing of stepping levels. If you have added an additional processor, please ensure that your system is at the current level of system BIOS, and other firmware in the system as required. For more information, visit http://www.ibm.com/systems/support.
 
The new processor may have errata that was corrected by Intel processor manufacturers and incorporated in the latest BIOS. If you have taken all the steps listed and continue to experience problems, contact IBM support. Refer to your system's Hardware Maintenance Manual (HMM) or User's Guide for information specific to your system.

Workaround  

None

Additional information  

For more information on Processor Stepping Levels, refer to Microsoft articles Q234556 and Q227438 located at the following URL: http://support.microsoft.com.
 

Document Location

Worldwide

Operating System

BladeCenter:Windows 2000

BladeCenter:Windows Server 2003

System x:Windows NT

System x:Windows 2000

System x:Windows Server 2003

Older System x:Windows 2000

Older System x:Windows NT

Older System x:Windows Server 2003

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Document Information

Modified date:
18 April 2023

UID

ibm1MIGR-58012

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