IBM Support

Hynix DIMMs may cause system boot failures - IBM BladeCenter and System x

Troubleshooting


Problem

After installing a new memory option or FRU, the system hangs in POST with no video, memory error beeps, memory error message, or the system boots up showing lesser memory.

Resolving The Problem

Source

RETAIN tip: H001965

Symptom

After installing a new memory option or FRU, the system hangs in POST with no video, memory error beeps, memory error message, or the system boots up showing lesser memory.

Affected configurations

The system may be any of the following:  

  • BladeCenter HS40, Type 8839, any model
  • BladeCenter HS20, Type 8678, any model
  • BladeCenter HS20, Type 8832, any model
  • BladeCenter JS20, Type 8842, any model
  • xSeries 455, Type 8855, any model
  • xSeries 445, Type 8870, any model
  • xSeries 382, Type 8834, any model
  • xSeries 365, Type 8862, any model
  • xSeries 365, Type 8861, any model
  • xSeries 360, Type 8686, any model
  • xSeries 346, Type 8840, any model
  • xSeries 345, Type 8670, any model
  • xSeries 336, Type 8837, any model
  • xSeries 335, Type 8830, any model
  • xSeries 335, Type 8676, any model
  • xSeries 306, Type 8836, any model
  • xSeries 225, Type 8649, any model
  • xSeries 255, Type 8685, any model
  • xSeries 236, Type 8841, any model
  • xSeries 226, Type 8648, any model
  • xSeries 225, Type 8647, any model
  • xSeries 206, Type 8482, any model
  • eServer 325, Type 8835, any model

The system may be any of the following IBM IntelliStation systems:  

  • IntelliStation E Pro, Type 6216, any model
  • IntelliStation E Pro, Type 6226, any model
  • IntelliStation M Pro, Type 6219, any model
  • IntelliStation M Pro, Type 6220, any model
  • IntelliStation M Pro, Type 6230, any model
  • IntelliStation Z Pro, Type 6221, any model  

Solution

Use a memory DIMM from any qualified supplier, except Hynix, or a Hynix module that does not have ST Micro EEPROM with date code 9423 and 9424.

Workaround

None

Additional information

Warning: If your system is presently working without memory issues, this Tip does not apply.

Some Hynix memory modules could cause a system failure during a cold or warm boot. The symptoms are no video, memory error beeps in POST, the system boots up with memory errors, or the system can't recognize the newly installed memory. The root cause has been determined to be related to a batch of faulty EEPROM from ST Microelectronic with date codes 9423 and 9424. The EEPROM is an 8-pin device, located on one side, at the center of the memory module.

A two step visual inspection is needed to find these defective memory Modules: 

  1. Check Part number and associated Header Codes. (see list below)

    i.e. Header Code on label 11S38L4033ZJ1TNS48A03J
    38L4033 is the part number xxTNS is the Header Code

  2. Check EEPROM for date code 9423 and 9424. (May need a magnifing glass)  

Following is a list of part numbers and the associated header codes affected by this problem:
 
OBI FRU Header Description part number Option Code:

  • 38L3996 33L3283 33L3284 xxVJ2 512MB PC1600 ECC DDR RDIMM
  • 38L4030 33L5038 09N4307 xxSET 512MB PC2100 ECC DDR RDIMM
  • 38L4031 33L5039 09N4308 xxUT3 1GB PC2100 ECC DDR RDIMM
  • 38L4032 73P2031 73P2036 xxUZS 1GB PC2100 ECC DDR RDIMM
  • 38L4033 33L5040 09N4309 xxTNS 2GB PC2100 ECC DDR RDIMM
  • 38L4034 73P2868 73P2872 xxU0B 2x256MB PC2100 ECC DDR RDIMM
  • 38L4039 10K0067 10K0068 xxTHW 256MB PC2100 ECC DDR UDIMM
  • 38L4040 10K0069 10K0070 xxSEX 512MB PC2100 ECC DDR UDIMM
  • 38L4048 06P4049 06P4056 xxTJC 256MB PC3200 ECC DDR UDIMM
  • 38L4049 06P4050 06P4057 xxTJF 512MB PC3200 ECC DDR UDIMM
  • 38L4050 06P4051 06P4058 xxUSU 1GB PC3200 ECC DDR UDIMM
  • 38L4052 06P4053 06P4060 xxTPS 256MB PC2700 ECC DDR UDIMM
  • 38L4053 06P4054 06P4061 xxRJ9 512MB PC2700 ECC DDR UDIMM
  • 38L4054 06P4055 06P4062 xxTJE 1GB PC2700 ECC UDIMM
  • 38L4055 73P2265 73P2270 xxUY1 256MB PC2700 ECC RDIMM
  • 38L4061 73P2266 73P2271 xxW0D 512MB PC2700 ECC RDIMM
  • 38L4062 73P2267 73P2272 xxUZT 1GB PC2700 ECC RDIMM
  • 38L5084 73P2027 73P2032 xxSEU 512MB PC2100 ECC DDR RDIMM
  • 38L5085 73P2028 73P2033 xxUT2 1GB PC2100 ECC RDIMM
  • 38L5087 73P2030 73P2035 xxTNT 2GB PC2100 ECC DDR RDIMM
  • 38L5090 73P3523 90P1123 xxX95 2x256MB PC2-3200 ECC DDR2 RDIMM
  • 38L5091 73P2865 73P2869 xxWZN 2x512MB PC2-3200 ECC DDR2 RDIMM
  • 38L5092 73P3522 13N1424 xxX96 2x512MB PC2-3200 ECC DDR2 RDIMM
  • 38L5093 73P2866 73P2870 xxWMA 2x1GB PC2-3200 ECC DDR2 RDIMM

Document Location

Worldwide

Operating System

BladeCenter:Operating system independent / None

System x:Operating system independent / None

IntelliStation Pro:Operating system independent / None

Older System x:Operating system independent / None

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Document Information

Modified date:
18 April 2023

UID

ibm1MIGR-57786

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