IBM Support

USB devices not detected when running Novell NetWare 6.x - IBM eServer xSeries 305

Troubleshooting


Problem

If the USB Keyboard/Mouse option is enabled in BIOS setup, then the USB devices will not be detected by the operating system and they will not function. This setting is disabled by default.

Resolving The Problem

Source

RETAIN tip: H182431  

Symptom

If the USB Keyboard/Mouse option is enabled in BIOS setup, then the USB devices will not be detected by the operating system and they will not function. This setting is disabled by default.  

Affected configurations

The system may be an xSeries 305, type 8673, any model.
 
The following operating system is affected:  

  • Novell NetWare v6.0 or v6.5

    Note: This does not imply that the network operating system will work under all combinations of hardware and software. Please see the Network Server Operating Systems compatibility page for more information: http://www.ibm.com/servers/eserver/serverproven/compat/us/
Solution

Install Flash BIOS update - version 1.68 (or latest).

Additional information

Disable the USB Keyboard/Mouse option in BIOS. Then NetWare 6.X will detect the USB devices and the devices will function properly after the operating system is installed. This method can be used until BIOS is updated.

 

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-56591