IBM Support

Adding new ServeRAID adapter to Windows NT 4.0/2000 cluster - ServeRAID

Troubleshooting


Problem

Source RETAIN tip H177121 Symptom When an additional ServeRAID adapter is added to an existing Windows NT 4.0 or Windows 2000 cluster node, and the ServeRAID bootable CD is used to boot the system and create logical disks, the newly created lo

Resolving The Problem

Source
 RETAIN tip H177121
 
 Symptom  
When an additional ServeRAID adapter is added to an existing Windows NT 4.0 or Windows 2000 cluster node, and the ServeRAID bootable CD is used to boot the system and create logical disks, the newly created logical disks will be unavailable in the Windows NT 4.0 Disk Administrator or the Windows 2000 Disk Management snap-in.
 
 Affected configurations  
The system is configured with the following options:  

  • A ServeRAID II Ultra SCSI adapter, option part number 76H3584, replacement part number (FRU) 76H3587
  • A Netfinity ServeRAID-3H Ultra2 SCSI adapter, option part number 01K7207, replacement part number (FRU) 01K7396
  • A Netfinity ServeRAID-3HB Ultra2 SCSI adapter, option part number 37L6086, replacement part number (FRU) 01K7396 (adapter), replacement part number (FRU) 09L2105 (cache) (ServeRAID-3H battery backup cache, option part number 28L1003, replacement part number (FRU) 09L2105)
  • A Netfinity ServeRAID-3L Ultra2 SCSI adapter, option part number 01K7364, replacement part number (FRU) 01K7352
  • A Netfinity ServeRAID-4H Ultra160 SCSI controller, option part number 37L6889, replacement part number (FRU) 37L6892 (controller), replacement part number (FRU) 37L6902 (cache daughter card), replacement part number (FRU) 37L6903 (cache battery)
  • A Netfinity ServeRAID-4L Ultra160 SCSI controller, option part number 37L6091, replacement part number (FRU) 09N9540
  • A Netfinity ServeRAID-4M Ultra160 SCSI controller, option part number 37L6080, replacement part number (FRU) 37L7258
  • A Netfinity ServeRAID-4M Ultra160 SCSI controller (Japan), option part number 19K0565, replacement part number (FRU) 00N9543 (Japan)
  • A ServeRAID-4Lx Ultra160 SCSI controller, option part number 06P5740, replacement part number (FRU) 06P5741
  • A ServeRAID-4Mx Ultra160 SCSI controller, option part number 06P5736, replacement part number (FRU) 06P5737

The following NOSs are affected:  

  • Microsoft Windows NT Server, Enterprise Edition, with Service Pack 6 applied
  • Microsoft Windows 2000 Advanced Server, with Service Pack 2 applied

Solution
Perform the steps described in the Microsoft Knowledge Base Article 175278 ("How to Install Additional Drives on the Shared SCSI Bus") when adding the additional ServeRAID adapter.
 
 Workaround
Create logical disks using the installable ServeRAID Manager application, not using the ServeRAID Manager bootable CD.
 
 Additional information  
To search Microsoft's database of support articles by identification (ID) number, use the Knowledge Base Article ID Number Search, available from the following URL:
 
http://support.microsoft.com/
 

Document Location

Worldwide

Operating System

System x Hardware Options:All operating systems listed

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Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-46271

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