IBM Support

ServeRAID error codes - IBM eServer xSeries 305

Troubleshooting


Problem

Diagnose ServeRAID error codes for the IBM eServer xSeries 305

Resolving The Problem

Error code/symptom FRU/action

1xxx (Microcode checksum error)
  • ServeRAID controller
2xxx (Code DRAM error)
  1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers.
  2. ServeRAID controller
3000-31XX (Code DRAM error)
  1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers.
  2. ServeRAID controller
3200 (Code DRAM error)
  1. Install download jumpers, flash latest level BIOS code and firmware for controller. Remove jumpers.
  2. ServeRAID controller.
3300 (ServeRAID-5i only)
  • Install the ServeRAID-5i controller in an extended PCI option slot. See the documentation that came with the server for more information.
3E20 (ServeRAID-5i only)
  1. Remove the ServeRAID-5i controller from its slot and install it in the proper PCI option slot.
  2. Verify that the ServeRAID-5i controller is supported in this server.
  3. ServeRAID-5i controller
  4. System board
3E2x
  1. Reseat the ServeRAID controller.
  2. Flash latest level of BIOS code and firmware for controller.
  3. ServeRAID-5i controller
  4. Integrated RAID controller on server)
4xxx thru 5xxx (Code DRAM error)
  1. Install download jumpers, flash latest level BIOS code and firmware for controller; then, remove jumpers.
  2. ServeRAID controller
6xxx (Cache DRAM error) (ServeRAID-4H only)
  1. Reseat daughter card.
  2. Install download jumpers, flash latest level BIOS code and firmware for controller; then, remove jumpers.
  3. ServeRAID controller
7xxx thru 8xxx (Host/local PCI bus interface error)
  1. Flash latest level of BIOS code and firmware for controller.
  2. If ServeRAID-4x controller, replace controller.
  3. If ServeRAID-5i controller, integrated RAID controller on the server.
9003
  1. Flash latest level of BIOS code and firmware for controller.
  2. Confirm that this controller is a supported option for this system.
  3. ServeRAID controller.
  4. Integrated RAID controller on the server.
9xxx thru BZxx (SCSI bus error caused by cables, termination, defective drives, and so on). Z refers to the specific channel or channels that cause the error.
  1. Follow indications at "POST (ISPR) error procedures" in the Hardware Maintenance Manual (HMM). Follow those instructions before continuing with the next steps listed in this index.
  2. Hard disk drive cable
  3. Hard disk drive backplane
  4. Hard disk drive
  5. ServeRAID controller
EFFE (Firmware code corrupt or download jumpers are place)
  1. Flash latest level BIOS and firmware for controller; then,remove jumpers.
  2. ServeRAID controller
FFFF or other code not listed
  1. Follow indications at "POST (ISPR) error procedures" in the Hardware Maintenance Manual (HMM).
  2. Hard disk drive cable
  3. Hard disk drive backplane
  4. Hard disk drive
  5. ServeRAID controller

 

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19Q","label":"Older System x->xSeries 305"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-44287

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