IBM Support

POST error codes - IBM eServer xSeries 340

Troubleshooting


Problem

POST error codes for the IBM eServer xSeries 340.

Resolving The Problem

In the following error codes, X can be any number or letter.

Error Code/Symptom
FRU/Action
062
(Three consecutive boot failures using the default configuration.)
  1. Run Configuration/Setup
  2. Battery
  3. System board
  4. Processor
101, 102
(System and processor error)
  1. System board
106
(System and processor error)
  1. System board
111
(Channel check error)
  1. Failing 15A adapter
  2. Memory DIMM
  3. System board
114
(Adapter read-only memory error)
  1. Failing adapter
  2. Run diagnostics
129
(Internal cache error)
  1. Processor
  2. Optional processor (if installed)
151
 (Real time clock error)
  1. Run diagnostics
  2. Battery
  3. System board
161
(Real time clock battery error)
  1. Run Configuration/Setup
  2. Battery
  3. System board
162
(Device configuration error)
NOTE: Be sure to load the default settings and any additional desired settings; then, save the configuration.
  1. Run Configuration/Setup
  2. Battery
  3. Failing device
  4. System board
163
(Real time clock error)
  1. Run Configuration/Setup
  2. Battery
  3. System board
164
(Memory configuration changed, see "Memory settings" in the HMM).
  1. Run Configuration/Setup
  2. DIMM
175
(Hardware error)
  1. System board
176
(Computer cover or cable cover was removed without a key being used)
  1. Run Configuration/Setup
  2. System board
  3. C2 security switch
177, 178
(Security hardware error)
  1. Run Configuration/Setup
  2. System board
184
(Power-on password corrupted)
  1. Run Configuration/Setup
  2. System board
185
(Drive startup sequence information corrupted)
  1. Run Configuration/Setup
  2. System board
186
(Security hardware control logic error)
  1. Run Configuration/Setup
  2. System board
187
(VPD serial number not set)
  1. Set serial number in Setup
  2. System board
188
(Bad EEPROM CRC #2)
  1. Run Configuration/Setup
  2. System board
189
(An attempt was made to access the server with invalid passwords)
  1. Run Configuration/Setup; enter the administrator password
201
(Memory test error, see "Memory Settings" in the HMM.)
If the server does not have the latest level of BIOS installed, update the BIOS to the latest level and run the diagnostic program again.
  1. DIMM
  2. System board
229
(Cache error)
  1. Processor
  2. Optional processor (if installed)
262
(DRAM parity configuration error)
  1. Run Configuration/Setup
  2. Battery
  3. System board
289
(DIMM has been disabled by the user or system, see "Memory settings" in the HMM.)
  1. Run Configuration/Setup, if disabled by user
  2. Disabled DIMM, if not disabled by user.
301
(Keyboard or keyboard controller error)
  1. Keyboard
  2. System board
303
(Keyboard controller error)
  1. System board
602
(Invalid diskette boot record)
  1. Diskette
  2. Diskette drive
  3. Cable
  4. System board
604
(Diskette drive error)
  1. Run Configuration/Setup and diagnostics
  2. Diskette drive
  3. Drive cable
  4. System board
605
(Unlock failure)
  1. Diskette drive
  2. Drive cable
  3. System board
662
(Diskette drive configuration error)
  1. Run Configuration/Setup and diagnostics
  2. Diskette drive
  3. Drive cable
  4. System board
762
(Coprocessor configuration error)
  1. Run configuration setup
  2. Battery
  3. Processor
962
(Parallel port error)
  1. Disconnect external cable on parallel port
  2. Run Configuration/Setup
  3. System board
11XX
(System board serial port 1 or 2 error)
  1. Disconnect external cable on serial port
  2. Run Configuration/Setup
  3. System board
0001200
(Machine check architecture error)
  1. Processor 1
  2. Optional processor 2
1301
(I 2 C cable to front panel not found)
  1. Cable
  2. Front panel
  3. Power switch assembly
  4. System board
1302
(I 2 C cable from system board to power on and reset switches not found)
  1. Cable
  2. Power switch assembly
  3. System board
1303
(I 2 C cable from system board to power backplane not found)
  1. Cable
  2. Power backplane
  3. System board
1304
(I 2 C cable to diagnostic LED board not found)
  1. Power switch assembly
  2. System board

1600
(The Service Processor is not functioning)
Do the following before replacing a FRU:

  1. Ensure that a jumper is not installed on J45.
  2. Remove the ac power to the system, wait 20 seconds; then, reconnect the ac power. Wait 30 seconds; then, power-on the system.
  1. System board

1601
(The system is able to communicate to the Service Processor, but the Service Processor failed to respond at the start of POST.)
Do the following before replacing a FRU:

  1. Remove the ac power to the system, wait 20 seconds; then, reconnect the ac power. Wait 30 seconds; then, power-on the system.
  2. Flash update the Service Processor.
  1. System board
1762
(Fixed disk configuration error)
  1. Fixed disk drive
  2. Fixed disk cables
  3. Run Configuration/Setup
  4. Fixed disk adapter
  5. SCSI backplane
  6. System board
178X
(Fixed disk error)
  1. Fixed disk cables
  2. Run diagnostics
  3. Fixed disk adapter
  4. Fixed disk drive
  5. System board
1800
(No more hardware interrupt available for PCI adapter)
  1. Run Configuration/Setup
  2. Failing adapter
  3. System board
1962
(Drive does not contain a valid boot sector)
  1. Verify a bootable operating system is installed
  2. Run diagnostics
  3. Hard disk drive
  4. SCSI backplane
  5. Cable
  6. System board
2400
(Video controller test failure)
  1. Video adapter (if installed)
  2. System board
2462
(Video memory configuration error)
  1. Video adapter (if installed)
  2. System board
5962
(IDE CD-ROM configuration error)
  1. Run Configuration/Setup
  2. CD-ROM drive
  3. CD-ROM power cable
  4. IDE cable
  5. System board
  6. Battery

8603
(Pointing device error)
  1. Pointing device
  2. System board
00019501
(Processor 1 is not functioning; check VRM and processor LEDs)
  1. VRM 1, VRM 2
  2. Processor 1
  3. System board
00019502
(Processor 2 is not functioning; check VRM and processor LEDs)
  1. VRM 2
  2. Processor 2
00019701
(Processor 1 failed )
  1. Processor 1
  2. System board
00019702
(Processor 2 failed )
  1. Processor 2
  2. System board
00180100
(No room for PCI option ROM)
  1. Run Configuration/Setup
  2. Failing adapter
  3. System board
00180200
(No more I/O space available for PCI adapter)
  1. Run Configuration/Setup
  2. Failing adapter
  3. System board
00180300
(No more memory (above 1MB for PCI adapter)
  1. Run Configuration/Setup
  2. Failing adapter
  3. System board
00180400
(No more memory (below 1MB for PCI adapter)
  1. Run Configuration/Setup
  2. Move the failing adapter to slot 1 or 2
  3. Failing adapter
  4. System board
00180500
(PCI option ROM checksum error)
  1. Remove failing PCI card
  2. System board
00180600
(PCI to PCI bridge error)
  1. Run Configuration/Setup
  2. Move the failing adapter to slot 1 or 2
  3. Failing adapter
  4. System board
00180700, 00180800
(General PCI error)
  1. System board
  2. PCI card
01295085
(ECC checking hardware test error)
  1. System board
  2. Processor
01298001
(No update data for processor 1)
  1. Ensure all processors are the same stepping level and cache size
  2. Processor 1
01298002
(No update data for processor 2)
  1. Ensure all processors are the same stepping level and cache size
  2. Processor 2
01298101
(Bad update data for processor 1)
  1. Ensure all processors are the same stepping level and cache size
  2. Processor 1
01298102
(Bad update data for processor 2)
  1. Ensure all processors are the same stepping level and cache size
  2. Processor 2
I9990301
(Fixed boot sector error)
  1. Hard disk drive
  2. SCSI backplane
  3. Cable
  4. System board
I9990305
(Fixed boot sector error; no operating system installed)
  1. Install operating system to hard disk drive
I9990650
(AC power has been restored)
  1. Check cable
  2. Check for interruption of power supply
  3. Power cable

 

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-41202

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