IBM Support

System error codes - IBM eServer xSeries 380

Troubleshooting


Problem

System error codes for the IBM eServer xSeries 380.

Resolving The Problem

Error code/Symptom
FRU/Action
3000h Register Bank Switch Failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3001h Register Read/Write Failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3002h CPU Basic Instruction Operation Failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3003h CPU Parallel Data Manipulation Failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3005h FPU Arithmetic Error
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3006h FPU Comparison Error
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3007h FPU Load/Store Error
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3008h FPU Conversion Error
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3010h CPU Speed does not match expected value
  1. Check that the expected value entered is correct
  2. Reseat all Processors and Power Pods
  3. Individually replace Processors and Power Pods
  4. Processor Board
3011h CPU Mode Switching Failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3020h CPU Basic Compatibility Test Failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3021h FPU Basic Compatibility Test Failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3022h CPU Protected Mode Compatibility Test Failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
3100h Read/Write test on DMA controller 1 failed
  1. Legacy I/O Board
3101h Read/Write test on DMA controller 2 failed
  1. Legacy I/O Board
3102h Read/Write test on page registers failed
  1. Legacy I/O Board
3111h Enable/Disable of the interrupt controller failed
  1. Legacy I/O Board
3112h Stray interrupts detected
  1. Legacy I/O Board
3120h Timer Periodic Interrupt is not being generated
  1. Legacy I/O Board
3121h Timer is counting at a slower rate
  1. Legacy I/O Board
3122h Timer is counting at a faster rate
  1. Legacy I/O Board
3130h Real Time Clock is running at a slower rate
  1. Legacy I/O Board
3131h Real Time Clock is running at a faster rate
  1. Legacy I/O Board
3140h battery backup unit that powers CMOS RAM has no power
  1. Battery or CMOS unit
3141h Configuration mismatch in CMOS RAM
  1. Run BIOS Setup
  2. Replace battery or CMOS unit
3142h CMOS RAM memory size 1
  1. Run BIOS Setup 2
  2. Replace battery or CMOS unit
3143h CMOS RAM time is invalid
  1. Run BIOS Setup
  2. Battery or CMOS unit
3144h Bad CMOS RAM checksum detected
  1. Run BIOS Setup
  2. Battery or CMOS unit
3145h Periodic time update cycle not occurring
  1. Legacy I/O Board
3146h CMOS RAM fails to hold data
  1. Legacy I/O Board
00A0h PCI Device Enumeration Failed
  1. Reseat all PCI Devices
  2. Check for IRQ sharing issues
  3. System I/O Board
00A1h PCI Device Access Failed
  1. Reseat all PCI Devices
  2. Check for IRQ sharing issues
  3. System I/O Board
00A2h PCI Configuration Space could not be verified
  1. Reseat all PCI Devices
  2. Check for IRQ sharing issues
  3. System I/O Board
1000h MP table failed or Load MP driver failed
  1. Replace System BIOS
  2. Legacy I/O Board
1009h Cache coherency test failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
100Ah Memory consistency test failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
100Bh I/O access test failed on processor X at port XXXXh
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
100Eh CPU speed error
  1. Check that the expected value entered is correct
  2. Reseat all Processors and Power Pods
  3. Individually replace Processors and Power Pods
  4. Processor Board
1020h CPU functionality test failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
1021h FPU functionality test failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
1022h CPU mode switch test failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
1023h CPU compatibility test failed
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
1024h MP test time out
  1. Reseat all Processors and Power Pods
  2. Individually replace Processors and Power Pods
  3. Processor Board
00B2h SMBIOS Table Checksum Invalid
  1. Replace System BIOS
  2. Legacy I/O Board

Document Location

Worldwide

Operating System

Older System x:All operating systems listed

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18X","label":"Older System x->xSeries 380"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-39821

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