IBM Support

Diagnostic error codes - IBM eServer xSeries 370

Troubleshooting


Problem

Diagnosing post numeric error codes on the IBM eServer xSeries 370

Resolving The Problem

Error Code / Symptom
FRU/Action
001-XXX-XXX
(Failed core tests)		 1. I/O Function Card
2. I/O Board
005-XXX-XXX
(Failed Video test)		 1. I/O Function Card
2. I/O Board
011-XXX-XXX
(Failed Serial Port test)		 1. I/O Function Card
2. I/O Board
014-XXX-XXX
(Failed Parallel Port test)		 1. I/O Function Card
2. I/O Board

015-XXX-XXX
(Failed USB test)

 1. I/O Board
2. I/O Function Card
030-XXX-000
(Failed Internal SCSI interface test -channel 0)		 1. I/O Function Card
2. I/O Board
030-XXX-001
(Failed Internal SCSI interface test -channel 1)		 1. I/O Function Card
2. I/O Board
035-XXX-000
(Failed RAID test for adapter in slot 1)		 1. SCSI Drive Cable
2. RAID Adapter 1
3. SCSI Backplane

035-XXX-001
(Failed RAID test for Fixed Disk in bay 1 SCSI ID 0)

Important: This is a duplicate error code used for adapters and disk drives.

To verify the type of failure, see the system error log.

 1. Fixed Disk 1
2. SCSI Drive Cable
3. RAID Adapter
4. SCSI Backplane

035-XXX-001
(Failed RAID test for adapter in slot 2)

Important: This is a duplicate error code used for adapters and disk drives.

To verify the type of failure, see the system error log.

 1. SCSI Drive Cable
2. RAID Adapter 2
3. SCSI Backplane

035-XXX-002
(Failed RAID test for Fixed Disk in bay 2 SCSI ID 1)

Important: This is a duplicate error code used for adapters and disk drives.

To verify the type of failure, see the system error log.

 1. Fixed Disk 2
2. SCSI Drive Cable
3. RAID Adapter
4. SCSI Backplane

035-XXX-002
(Failed RAID test for adapter in slot 3)

Important: This is a duplicate error code used for adapters and disk drives.

To verify the type of failure, see the system error log.

 1. SCSI Drive Cable
2. RAID Adapter 3
3. SCSI Backplane
035-XXX-003
(Failed RAID test for adapter in slot 4)		 1. SCSI Drive Cable
2. RAID Adapter 4
3. SCSI Backplane
035-XXX-004
(Failed RAID test for adapter in slot 4)		 1. SCSI Drive Cable
2. RAID Adapter 5
3. SCSI Backplane
035-XXX-005
(Failed RAID test for adapter in slot 4)		 1. SCSI Drive Cable
2. RAID Adapter 6
3. SCSI Backplane
035-XXX-006
(Failed RAID test for adapter in slot 4)		 1. SCSI Drive Cable
2. RAID Adapter 7
3. SCSI Backplane
035-XXX-007
(Failed RAID test for adapter in slot 4)		 1. SCSI Drive Cable
2. RAID Adapter 8
3. SCSI Backplane
035-XXX-008
(Failed RAID test for adapter in slot 4)		 1. SCSI Drive Cable
2. RAID Adapter 9
3. SCSI Backplane
035-XXX-009
(Failed RAID test for adapter in slot 4)		 1. SCSI Drive Cable
2. RAID Adapter 10
3. SCSI Backplane
035-XXX-010
(Failed RAID test for adapter in slot 4)		 1. SCSI Drive Cable
2. RAID Adapter 11
3. SCSI Backplane
035-XXX-011
(Failed RAID test for adapter in slot 4)		 1. SCSI Drive Cable
2. RAID Adapter 12
3. SCSI Backplane
035-XXX-099
(No adapters found)		 If an adapter is installed, re-check its connection
035-XXX-Y99
(Failed RAID test on PCI slot Y. Check system error log before replacing a FRU.)		 1. RAID Adapter in slot Y
2. SCSI Backplane
3. Cable
035-253-Y99
(RAID adapter initialization failure)		 1. ServeRAID adapter in slot Y is not configured properly. Obtain the basic and extended configuration status and refer to the ServeRAID HMM for more information.
035-XXX-YNN
(Fixed disk error at SCSI ID NN on slot Y. Check system error log before replacing a FRU.)		 Fixed disk with SCSI ID NN on RAID adapter in PCI slot Y
089-XXX-001
(Failed Microprocessor test)		 1. Cache Coherency DIMMs, if two Processor Daughter Boards are installed. Disregard if a single Processor Daughter Board is installed.
2. Processor B1
3. Processor Daughter Board B
4. Processor Controller Board
089-XXX-002
(Failed Microprocessor test)		 1. Cache Coherency DIMMs, if two Processor Daughter Boards are installed. Disregard if a single Processor Daughter Board is installed.
2. Processor B2
3. Processor Daughter Board B
4. Processor Controller Card
089-XXX-003
(Failed Microprocessor test)		 1. Cache Coherency DIMMs, if two Processor Daughter Boards are installed. Disregard if a single Processor Daughter Board is installed.
2. Processor B3
3. Processor Daughter Board B
4. Processor Controller Card
089-XXX-004
(Failed Microprocessor test)		 1. Cache Coherency DIMMs, if two Processor Daughter Boards are installed. Disregard if a single Processor Daughter Board is installed.
2. Processor B4
3. Processor Daughter Board B
4. Processor Controller Card
089-XXX-005
(Failed Microprocessor test)		 1. Cache Coherency DIMMs, if two Processor Daughter Boards are installed. Disregard if a single Processor Daughter Board is installed.
2. Processor A1
3. Processor Daughter Board A
4. Processor Controller Card
089-XXX-006
(Failed Microprocessor test)		 1. Cache Coherency DIMMs, if two Processor Daughter Boards are installed. Disregard if a single Processor Daughter Board is installed.
2. Processor A2
3. Processor Daughter Board A
4. Processor Controller Card
089-XXX-007
(Failed Microprocessor test)		 1. Cache Coherency DIMMs, if two Processor Daughter Boards are installed. Disregard if a single Processor Daughter Board is installed.
2. Processor A3
3. Processor Daughter Board A
4. Processor Controller Card
089-XXX-008
(Failed Microprocessor test)		 1. Cache Coherency DIMMs, if two Processor Daughter Boards are installed. Disregard if a single Processor Daughter Board is installed.
2. Processor A4
3. Processor Daughter Board A
4. Processor Controller Card
165-XXX-000
(Failed System Management Adapter test)		 1. System Management Adapter
2. System Management Adapter Cable
3. Front Panel Cable
4. Front Panel
5. I/O Function Card
180-XXX-000
(LED test failed)		 System Management Adapter
180-XXX-001
(LED test failed)		 1. Front Panel Cable
2. Front Panel
3. System Management Adapter Cable
180-XXX-002
(Memory Card B LED test failed)		 1. Memory Card B
2. LED Card
3. Midplane
180-XXX-003
(Memory Card A LED test failed)		 1. Memory Card A
2. LED Card
3. Midplane
180-XXX-004
(PCI Power/Attention LED tests failed)		 1. I/O Board
2. PCI switch card
180-XXX-005
(Retention bracket failure)		 1. PCI switch card
2. I/O Function card
3. I/O Board
180-XXX-006
(ASPI not loaded)		 1. SCSI Drive Cable
2. SCSI Backplane
3. I/O Function Card
180-XXX-007
(DASD LED failed, see message for slot)		 1. Drive Cable
2. DASD backplane
180-XXX-008
(DIMM LEDs failed)		 1. LED Card
2. Midplane
180-XXX-009
(CPU LEDs failed)		 1. LED Card
2. Processor Daughter Board A
3. Processor Daughter Board B
185-XXX-001
(Intrusion Security test failed)		 1. Intrusion Cable
2. Front Panel Cable
3. Front Panel
4. I/O Function Card
185-XXX-002
(Intrusion Security test failed)		 1. Intrusion Cable
2. Front Panel Cable
3. Front Panel
4. I/O Function Card
201-004-1DD
(Single Bit Memory Error on Memory Card B) DD = DIMM Number (silk screened on memory card)		 1. DIMM (See message for DIMM Number)
2. Memory Card B
3. Midplane
201-004-2DD
(Single Bit Memory Error on Memory Card A) DD = DIMM Number (silk screened on memory card)		 1. DIMM (See message for DIMM Number)
2. Memory Card A
3. Midplane
201-199-000
(General memory failure)		 1. DIMM
2. Memory Card A
3. Memory Card B
4. Midplane
201-204-1DD
(Multiple Bit Memory Error on Memory Card B) DD = DIMM Number (silk screened on memory card)		 1. DIMM (See message for DIMM Number)
2. Memory Card B
3. Midplane

201-204-2DD
(Multiple Bit Memory Error on Memory Card A) DD = DIMM Number (silk screened on memory card)

 1. DIMM (See message for DIMM Number)
2. Memory Card A
3. Midplane
201-XXX-001
(Failed ECC test)		 1. DIMM (verify failing FRU in system error log)
202-XXX-001
(Failed Cache test)		 1. Processor B1
2. Processor Daughter Board B
3. Processor Controller Card
202-XXX-002
(Failed Cache test)		 1. Processor B2
2. Processor Daughter Board B
3. Processor Controller Card
202-XXX-003
(Failed Cache test)		 1. Processor B3
2. Processor Daughter Board B
3. Processor Controller Card
202-XXX-004
(Failed Cache test)		 1. Processor B4
2. Processor Daughter Board B
3. Processor Controller Card
202-XXX-005
(Failed Cache test)		 1. Processor A1
2. Processor Daughter Board A
3. Processor Controller Card
202-XXX-006
(Failed Cache test)

1. Processor A2
2. Processor Daughter Board A
3. Processor Controller Card
202-XXX-007
(Failed Cache test)		 1. Processor A3
2. Processor Daughter Board A
3. Processor Controller Card
202-XXX-008
(Failed Cache test)		 1. Processor A4
2. Processor Daughter Board A
3. Processor Controller Card
206-XXX-XXX
(Failed Diskette Drive test)		 1. Diskette Drive Cable
 2. Media power cable
3. Diskette Drive
4. I/O Function Card
215-XXX-000
(Failed CD-ROM test)		 1. CD-ROM Drive Cable
2. Media power cable
3. CD-ROM drive
4. I/O Function Card
217-XXX-001
(Failed BIOS Fixed Disk test)		 Fixed Disk 1
217-XXX-002
(Failed BIOS Fixed Disk test)		 Fixed Disk 2
301-XXX-XXX
(Failed Keyboard test)		 1. Keyboard
2. I/O Function Card
415-XXX-XXX
(Failed modem test)		 Modem Card

 

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-4XDS2W

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