IBM Support

APC fails to install on TurboLinux v6.0 - Servers

Troubleshooting


Problem

APC PowerChute fails to load onto Turbolinux v6.0 due to a compatibility error with binary code.

Resolving The Problem

Source

RETAIN tip H172920  

Symptom

APC PowerChute fails to load onto TurboLinux 6.0 due to a compatibility error with binary code.

Affected configurations

The system is any of the following IBM eServer xSeries servers:

  • An xSeries 370, type 8681, any model
  • An xSeries 350, type 8682, any model
  • An xSeries 340, type 8656, any model
  • An xSeries 330, type 8654, any model
  • An xSeries 230, type 8658, any model
  • An xSeries 220, type 8645, any model

The system is any of the following IBM Netfinity servers:

  • a Netfinity 8500R server, type 8681, any model
  • a Netfinity 7600 server, type 8665, any model
  • a Netfinity 7100 server, type 8666, any model
  • a Netfinity 6000R server, type 8682, any model
  • a Netfinity 5100 server, type 8658, any model
  • a Netfinity 4500R server, type 8656, any model

The system is configured with two processors.
The system is configured with TTYT09US 8/11/00 Diagnostics.
The system's diagnostics pass.
The BIOS level affected is 20A.
 
The following network operating system (NOS) is affected:

  • TurboLinux, version 6.0.
      
Solution

Install TurboLinux 6.0 with a text login; the graphical login may cause the keyboard to hang.

Download PowerChute Plus v4.5.2 for Linux (pc452_glibc.tar) from APC software downloads.

Workaround

Use the link for Red Hat to successfully install APC PowerChute plus v4.5.2.

Details

If you use the link for TurboLinux (pc452_libc.tar), you will get an incompatibility error with binary code. Using the link to Red Hat will result in a successful install.

Document Location

Worldwide

Operating System

Older System x:Turbolinux

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Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-4WMPEH