IBM Support

Restore fails with NetWare 5.X/4.X SBACKUP with TR5 tape drive - Servers

Troubleshooting


Problem

Source RETAIN tip H172891 Symptom During a restore, the SBACKUP job status never progresses past Positioning Media. This symptom is seen when the Restore option is chosen after the Backup option without unloading SBACKUP from the server. Not

Resolving The Problem

Source

RETAIN tip H172891

Symptom

During a restore, the SBACKUP job status never progresses past Positioning Media.
 
This symptom is seen when the Restore option is chosen after the Backup option without unloading SBACKUP from the server.
 
Note: To see the job status from the main menu:

  • Select Job Administration.
  • Select Current Job List.
  • The queue jobs window will be displayed.
  • Select the restore (running) job and press Insert to see the job details.
  • The job status will be displayed.
Affected configurations

The system may be an IBM eServer xSeries 200 server, type 8478, any model.

The system may be any of the following IBM Netfinity servers:

  • a Netfinity 3500 server, type 8644, any model
  • a Netfinity 3000 server, type 8476, any model
  • a Netfinity 1000 server, type 8477, any model

The system may be any of the following IBM PC Servers:

  • a PC Server 330, type 8640, any model
  • a PC Server 325, type 8639, any model
  • a PC Server 320, type 8640, any model
  • a PC Server 315, type 8638, any model
  • a PC Server 310, type 8639, any model

The system is configured with the following option(s):

  • IBM 10/20GB NS20 Internal SCSI Tape Drive (TR5), Option part number 01K1319, replacement part number (FRU) 10L6061

The following network operating systems are affected:

  • Novell NetWare 4.x
  • Novell NetWare 5.x

The system is using Novell NetWare's native SBACKUP application.

The system has the described symptom.

Workaround

After doing the backup, unload SBACKUP from the server.
Note: Do this between the Backup and the Restore.
 
Note: Detailed information on SBACKUP can be found on Novell's web site (http://support.novell.com).
 
Warning: Unloading these files while SBACKUP is running may cause the host server to abend or it might cause data to become
corrupted.
 
1. Unload the Enhanced SBACKUP utility (chose exit from the SBACKUP Main Menu).
 
2. Unload the SMS modules, including the Target Service Agents (TSA), Q Manager (QMAN), Storage Data Management Requester (SMDR), NetWare SBackup Communication Module (SBSC), and SMS Storage Device Interface (SMSDI), etc.
 
3. Unload workstation SMS files, if applicable.
 
When SBACKUP is restarted, the restore job can be submitted.
(It should complete normally.)

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-4WKQKX

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