IBM Support

Linear verify test may cause the system to hang or reboot - Servers

Troubleshooting


Problem

Source RETAIN tip H171936 Symptom The system will hang or reboot if a bad sector is detected on the hard disk drive while the Linear Verify test is in process. The Linear Verify test is located under "Fixed Disks" in Normal test or under.

Resolving The Problem

Source
RETAIN tip H171936

Symptom

The system will hang or reboot if a bad sector is detected on the hard disk drive while the Linear Verify test is in process. The Linear Verify test is located under "Fixed Disks" in Normal test or under "Quick test" in system diagnostics.

Affected configurations

The system is any of the following IBM eserver xSeries 220 and xSeries 330:

  • an x220 server, type 8645, any model
  • an x330 server, type 8654, any model

The system is any of the following IBM Netfinity servers:

  • a Netfinity 6000R server, type 8682, any model
  • a Netfinity 3500-M20 server, type 8657, any model

The BIOS level(s) affected is:

  • Adaptec BIOS 2.55 or lower

The system has the symptom described above.

Solution

The behavior described above will be corrected in a future release of Adaptec's BIOS. The target date for the release is scheduled for the first quarter of 2001. It will be available from the Adaptec Web site: http://www.adaptec.com

Workaround
  • If the system hangs, power off and then power on for normal boot sequence.
  • If the system reboots, the system will continue normal boot operation.

NOTE: In both scenarios, do not execute the Linear Verify test. You can also uncheck the Linear Verify test to get it out of Normal tests. There is no method to remove the Linear Verify test from Quick tests.  

Additional information

To determine level of Adaptec BIOS
During the Adaptec BIOS portion of POST, the Adaptec BIOS version is displayed on the screen in the following format:

Adaptec AIC7892 BIOS x.xx

The BIOS version message above appears just before you are given the option to enter the Adaptec setup utility as shown below:
 
<<<Press <Cntrl>< A> for SCSI Select(TM) Utility >>>

Document Location

Worldwide

Operating System

System x:Operating system independent / None

Older System x:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18H","label":"xSeries 220"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWN12","label":"Older System x->Netfinity 6000R"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWN17","label":"Older System x->Netfinity 3500 M20"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QUOED9J","label":"Older System x->xSeries 330->8654"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-4QXK9E

Page Feedback