IBM Support

Adaptec driver should be updated after flash - Netfinity 3000

Troubleshooting


Problem

RETAIN tip H022475: Any of the following events occur during backup operations: Excessive rewrites, SCSI bus timeouts, High soft error rates.

Resolving The Problem

Source
RETAIN tip H022475

Symptom
Any of the following during backup operations:

  • Excessive rewrites
  • SCSI bus timeouts
  • High soft error rates

Affected configurations
The system is any of the following IBM Netfinity servers:
  • a Netfinity 3000 server, Type 8476, any Model
  • a Netfinity 1000 server, Type 8477, any Model

The system is configured with the following option(s):
  • PCI Fast/Wide Ultra SCSI Adapter, Option p/n02K3454
  • FRU p/n10L7095

The SCSI Device Driver for the Adaptec PCI Fast/Wide Ultra SCSI Adapter is affected.

Solution
  1. Flash the SCSI Adapter to latest SCSI BIOS level (1.34 or later) using UWFLASH.EXE.
  2. Upgrade the SCSI Device Driver for the adapter with the latest available from the 7800 Family Manager Diskette. The referenced files are available from the following links:

NOTE : Any corresponding text file (e.g. uwflash.txt) is viewable on-line and may be printed.

Directions for creating an update diskette
The downloaded file (e.g. uwflash.exe) is a self-extracting executable file that will prompt for a diskette. Follow instructions on the display to create the diskette.

Details
Excessive rewrites, SCSI bus timeouts, and high soft error rates during backup operations have been associated with the Adaptec PCI UW SCSI adapter at firmware level 1.32, the ship level of the adapter.

Updating to the 1.34 level of SCSI BIOS will resolve this issue.

NOTE : This adapter was bundled as part of the Netfinity 3000 server.

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-4EJTHB

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