IBM Support

SCSI errors - Netfinity 8500R

Troubleshooting


Problem

SCSI errors

Resolving The Problem

SCSI errors

Error Code FRU/Action
Internal SCSI hard drive does not configure on
boot		 1. Run Set-up/Configuration Utility.
2. Run SCSI Select Utility.
3. Suspect FRUs in the following order:
a. SCSI cable
b. Media Power cable
c. Hard file
d. I/O Function card
e. SCSI backplane
External SCSI device does not configure on boot
One or more of the following might be causing the
problem:
  1. External SCSI devices must be powered-on before you power-on the server.
  2. The cables for all external SCSI devices are connected correctly, and are not damaged.
  3. If you have attached an external SCSI device to the server, make sure the external SCSI termination is set to automatic.
  4. The last device in each SCSI chain is terminated correctly.
  5. The SCSI devices are configured correctly.
  6. Front Panel Cable.
Internal SCSI device status LED stays lit constantly
 
  1. SCSI device (if in a RAID configuration)
  2. S CSI backpl ane
  3. S CSI cable

Error Code FRU/Action
Negotiation failed
  1. Swap the SCSI cable on the I/O function card to the other SCSI port and reboot system. If the failure is the same as before, suspect FRUs in the following order:
a. DASD drive
b. SCSI cable
c. SCSI backplane
2 . If the system does not fail with the SCSI cable
plugged into the other SCSI port, replace the I/O function card.
Wide negotiation failed
  1. Swap the SCSI cable on the I/O function card to the other SCSI port and reboot system. If the failure is the same as before, suspect FRUs in the following order:
a. DASD drive
b. SCSI cable
c. SCSI backplane
2. If the system does not fail with the SCSI cable
plugged into the other SC SI port, replace the
I/O function card.
Termination error or faulty cable
 		 1. Swap the SCSI cable on the I/O function card to the other SCSI port and reboot system. If the failure
is the same as before, suspect FRUs in the following
order:
a. DASD drive
b. SCSI cable
c. SCSI backplane
2. If the system does not fail with the SCSI cable
plugged into the other SCSI port, replace the I/O function card.

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-4CZPEG

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