Troubleshooting
Problem
Retain tip H167341: The following POST error messages appear when there is data coming into COM A: "VPD errors 01299xxx 1601 Service Processor errors"
Resolving The Problem
Source
Retain tip H167341
Symptom
The following POST errors:
- VPD errors 01299xxx
- 1601 Service Processor errors
Affected configurations
The system is any of the following IBM Netfinity servers:
- a Netfinity 5500-M20 server, Type 8662, any Model.
- a Netfinity 5500-M10 server, Type 8661, any Model.
- a Netfinity 5500 server, Type 8660, any Model.
- a Netfinity 5000 server, Type 8659, any Model.
The system must have a device attached to COM A.
The peripheral attached to COM A must be sending data while the system is in POST.
The system has the described symptom.
Fix
This behavior is fixed in the latest firmware for the Advanced Systems Management Processor.
For the 5000:
Download and apply "IBM Netfinity 5000 Advanced System Management Processor Firmware Update Diskette, Version 2.10 " or higher.
For the 5500:
Download and apply "IBM Netfinity 5500 Advanced System Management Processor Firmware Update Diskette, Version 2.10 " or higher.
For the 5500-M10:
Download and apply "IBM Netfinity 5500 M10 Advanced System Management Processor Firmware Update Diskette, Version 2.10 " or higher.
For the 5500-M20:
Download and apply "IBM Netfinity 5500 M20 Advanced System Management Processor Firmware Update Diskette, Version 2.10 " or higher.
Details
The problem occurs when there is data coming into COM A while the system is in POST. When the system is in POST or off, the Advanced Systems Management Processor controls the port and it tries to interpret the information coming in.
This incoming data can put the Service Processor into a state where it is not functioning. This only happens if you have a device that is sending data to the port.
This is fixed in the latest version of the Advanced Systems Management Processor firmware for the systems affected.
Document Location
Worldwide
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Document Information
Modified date:
28 January 2019
UID
ibm1MIGR-4C9QAQ