Troubleshooting
Problem
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Resolving The Problem
| POST Error Code/Symptom |
FRU/Action |
| 101 (Timer tick interrupt failure) |
1. System Board 2. Microprocessor |
| 102 (Timer 2 test failure) |
1. System Board 2. Microprocessor |
| 106 (Diskette controller failure) |
1. System Board 2. Microprocessor |
| 110, 111 (Memory parity error) |
1. Memory DIMM 2. System Board |
| 114 (Option read only memory error) |
1. Adapter Memory 2. System Board |
| 121 (Hardware error) |
1. Run Diagnostics 2. System Board |
| 151 (Real time clock failure) |
1. Run Diagnostics 2. Battery 3. System Board |
| 161 (Real time clock battery failure) |
1. Battery |
| 162 (A change in device configuration occurred.) Possible causes: A new device installed A device moved to a different location/cable connection A removed or disconnected device A failing or unrecognized device An external device is not turned on. Processor update code not installed or not be found. Running Erasing Lost or Forgotten Passwords procedure that erases configuration data. CMOS memory checksum error |
1. Run Configuration/Setup 2. Failing Device 3. Battery 4. System Board |
| 163 (Time of day not set) |
1. Run Configuration/Setup 2. Battery 3. System Board |
| 164 (Memory size does not match CMOS) |
1. Run Configuration/Setup 2. Dual Inline Memory Module 3. Microprocessor |
| 167 (A microprocessor was installed that is not supported by the current POST/BIOS) |
1. Perform the POST/BIOS (flash) Update procedure with latest POST/BIOS update 2. Processor |
| 175 (System board/microprocessor error) |
1. System Board 2. Microprocessor |
| 176 (Computer cover or cable cover was removed without a key being used) |
1. Run Configuration/Setup |
| 186 (System Board or security hardware problem) |
1. Run Configuration/Setup 2. System Board |
| 187 (Administrator password and boot sequences have been cleared, see POST error 162) |
1. See POST error 162 |
| 20X (Memory controller error) |
1. Memory installed incorrectly 2. Memory Module 3. Microprocessor Board 4. System Board |
| 301, 303 (Keyboard failure) |
1. Keyboard 2. System Board |
| 601 (Diskette drive error) |
1. Cable 2. Diskette Drive 3. System Board |
| 602 (Diskette damaged or formatted incorrectly.) |
1. Try another startable diskette that is formatted correctly and is in good condition. 2. Diskette Drive |
| 604 (Diskette drive failure) |
1. Run Configuration/Setup 2. Diskette Drive 3. Diskette Drive Cable 4. System Board |
| 662 (Diskette drive configuration error) |
1. Run Configuration/Setup and Diagnostics 2. Diskette Drive 3. Diskette Drive Cable 4. System Board |
| 762 (Math coprocessor configuration error) |
1. Run Configuration/Setup 2. Processor 3. System Board |
| 11XX (Serial port configuration error) |
1. Disconnect external cable on serial port 2. Run Configuration/Setup 3. System Board |
| 1762 (Hard disk configuration error) |
1. Run Configuration/Setup 2. Cable 3. Diskette Drive 4. System Board |
| 178X (A hard disk drive or a primary or secondary IDE device error) |
1. Run diagnostics 2. Hard Disk Drive 3. Primary or Secondary IDE Device |
| 1800 (PCI adapter interrupt request error) |
1. Run Configuration/Setup 2. Run EISA Configuration 3. Failing Adapter 4. System Board |
| 1801 (PCI adapter memory request error) |
1. Run Configuration/Setup 2. Run EISA Configuration 3. Failing Adapter 4. System Board |
| 1802 (PCI adapter I/O address request error) |
1. Run Configuration/Setup 2. Failing Adapter 3. System Board |
| 1803 (PCI adapter memory address request error) |
1. Run Configuration/Setup 2. Failing Adapter 3. System Board |
| 1804 (PCI adapter memory address request error) |
1. Run Configuration/Setup 2. Move failing adapter to slot 1 or 2 3. Failing Adapter 4. System Board |
| 1805 (PCI adapter read-only memory (ROM) error) |
1. Remove failing peripheral component interconnect (PCI) adapter 2. System Board |
| 1850 (Plug and Play adapter hardware interrupt request error, see "Adapters" on page 50 .) |
1. Verify all adapter settings in the Configuration/Setup Utility program. |
| 1851 (Plug and Play adapter memory resources request error) |
1. Verify all memory resource in the Configuration/Setup Utility program. |
| 1852 (Plug and Play adapter I/O request error, see "Configuration/Setup Utility Program Menus" on page 19, "Adapters" on page 50.) |
1. Verify all adapter settings in the Configuration/Setup Utility program. |
| 1853 (Plug and Play adapter memory request error, see "Configuration/Setup Utility Program Menus" on page 19, "Adapters" on page 50.) |
1. Verify all adapter settings in the Configuration/Setup Utility program. |
| 1854 (Plug and Play adapter memory address request error, see "Configuration/Setup Utility Program Menus" on page 19 , "Adapters" on page 50.) |
1. Verify all adapter settings in the Configuration/Setup Utility program. |
| 1855 (Plug and Play adapter read-only memory (ROM) error) |
1. Remove all adapters and reinstall them one at a time. Power-on the server after each installation until you isolate the failing adapter. |
| 1856 (Plug and Play adapter DMA address request error, see "Configuration/Setup Utility Program Menus" on page 19 , "Adapters" on page 50.) |
1. Verify all adapter settings in the Configuration/Setup Utility program. |
| 1962 (No valid startup devices were found.) |
1. Run Configuration/Setup 2. Check the cable connections. 3. System Board |
| 8603 (Pointing device has been removed) |
1. Pointing Device 2. System Board |
| I9990301 (Fixed disk failure) |
1. Run Configuration/Setup 2. Fixed disk drive 3. System Board |
Document Location
Worldwide
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Document Information
Modified date:
28 January 2019
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ibm1DDSE-44JGD4