IBM Support

4/8GB TR4 IDE Tape Drive - Problems caused during warm boot

Troubleshooting


Problem

Symptom When warm rebooting the system after proper installation of the TR4 tape drive, error code 1762 will be displayed. Other errors may be displayed if other devices are attached to the same IDE controller as the Tape drive. When CMOS data is exam

Resolving The Problem

 
Symptom
When warm rebooting the system after proper installation of the TR4 tape drive, error code 1762 will be displayed. Other errors may be displayed if other devices are attached to the same IDE controller as the Tape drive. When CMOS data is examined, the Tape drive will be shown as not installed. If the machine is cold rebooted, the system will again find the tape drive, and it will function properly. This error occurs only on warm boot.
 
Configuration
This error has been seen on 6561/6591 systems at ALL BIOS levels, on 6862/6892 systems above bios level 28, and may occur on any IBM desktop or Intellistation system.
 
Resolution

  • COLD boot the system to a DOS prompt.
  • Reprogram the firmware on the tape drive.
 
Similarly...
 
Symptom
PC 6892 on a warm boot system looses the tape drive.
 
Configuration
 
  • PC 6892
  • IDE TR4 (06H9716)
  • IDE CD-ROM
 
Solution
Click here to apply the latest firmware level update.

Document Location

Worldwide

Operating System

System x Hardware Options:All operating systems listed

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Document Information

Modified date:
28 January 2019

UID

ibm1VLAR-3Z7SYD