Troubleshooting
Problem
When documents are opened in edit mode within embedded viewer widget, for example in work details page, the documents are not displayed properly in Chrome versions 70 or later. The issue is seen at certain lower resolutions and higher browser zoom level.
Symptom
When opening the document in embedded viewer widget in Chrome versions 70 or later, the document is not displayed and a grey area is displayed.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Component":"Case Manager Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"ICM 5.3.3 IF003","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
31 January 2019
UID
ibm10842982