IBM Support

Error: Either the corresponding package is not installed or it is corrupted

Troubleshooting


Problem

This technote explains causes for errors that could occur with IBM® Rational® ClearQuest® when a package file is missing. Administration tools (Designer, Maintenance Tool, and others) might fail to start or certain operations might fail if any packages have been applied to a schema, but the folders for those packages are not present on the workstation where the tool is run.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Designer - Packages","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0.0.1;7.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
16 June 2018

UID

swg21239293