IBM Support

Error: Host xxx.com:443 is unreachable No request sent

Troubleshooting


Problem

This technote explains how to resolve an error: Host xxx.com:443 is unreachable No request sent, that can ocuur in IBM® Rational® TestManager, when playing back a Virtual User script that includes SSL.

Symptom

The error “Host xxx.com:443 is unreachable No request sent” is encountered in TestManager when playing back a Virtual User script that includes SSL.

Resolving The Problem

When trying to execute a Virtual User script in TestManager, the following error message is displayed:

“[24.7.5.6] Host xxx.com:443 is unreachable No request sent”

There may be several causes for this type of error, but in general terms we were not able to complete the SSL handshake.
One suggestion would be for the user to change the HTTP_CONN_SECURE_128 to HTTP_CONN_SECURE and to add HTTP_CONN_NO_SSL2 to the request connection flags.
For example:

rational_PT_com_1 = http_request ["CORE10G~001"] "rational.PT.com:443",
// (HTTP_CONN_DIRECT | HTTP_CONN_SECURE_128),
(HTTP_CONN_DIRECT | HTTP_CONN_SECURE | HTTP_CONN_NO_SSL2),
"GET / HTTP/1.1\r\n"
"Accept: */*\r\n"
"Accept-Language: en-us\r\n"
"Accept-Encoding: gzip, deflate\r\n"
"User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NE"
"T CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1)\r\n"
"Host: qacore.carescience.com\r\n"
"Connection: Keep-Alive\r\n"
"\r\n";

[{"Product":{"code":"SSSHVH","label":"Rational TestManager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Logs and Reports","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.10;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16;7.0;7.0.0.1;7.0.0.2;7.0.1;7.0.1.1;7.0.0.3;7.0.1.2;7.0.0.4;7.0.1.3;7.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21233474