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Unable to complete, resume or cancel a deliver after target view is removed

Troubleshooting


Problem

This technote details a deliver error that can occur if the target view becomes unavailable (or removed) while a deliver is still in progress when using IBM Rational ClearCase UCM.

Symptom


Attempts to complete or resume a deliver, result in the following error:

C:\ClearCase_storage\project_snapshot_devint>cleartool deliver -complete
cleartool: Error: Unable to find view by
uuid:4bb6c357.3e794e15.8c29.d4:9e:2f:19:6e:2e, last known at "unknown:unknown".
cleartool: Error: Unable to get view handle.
cleartool: Error: Unable to recreate target view context.
cleartool: Error: Unable to restore operation.
cleartool: Error: Unable to restore from pvar.
cleartool: Error: Unable to deliver stream "project5235_devint".

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"UCM: Deliver","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.1;7.1;7.1.1;7.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"UCM: Deliver","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21194392

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