Troubleshooting
Problem
IBM eServer xSeries 450 diagnostic error codes.
Resolving The Problem
Notes:
- For information on running the diagnostic programs, see "Starting the AMIDiag program" on page 38 of the Hardware Maintenance Manual.
- See IBM eServer xSeries 450 (Type 8688) - System parts listing to determine which components are replaceable by the customer (CRUs), and which components should be replaced by an IBM field service technician (FRUs).
- System error codes
- IDE CD test error codes
- ATAPI removables test error codes
- IDE DVD-ROM drive test error codes
- SCSI test error codes
- USB test error codes
- Serial port test error codes
- Advanced System Management error codes
- RXE port error codes
- Memory test error codes
- LED error codes
| Error code/symptom | FRU/Action |
|---|---|
| 3000h (Register Bank Switch Failed.) |
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| 3001h (Register Read/Write Failed.) |
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| 3002h (CPU Basic Instruction Operation Failed.) |
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| 3003h (CPU Parallel Data Manipulation Failed.) |
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| 3005h (FPU Arithmetic Error) |
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| 3006h (FPU Comparison Error) |
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| 3007h (FPU Load/Store Error) |
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| 3008h (FPU Conversion Error.) |
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| 3010h (CPU Speed does not match expected value.) |
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| 3100h (Read/Write test on DMA controller 1 failed.) |
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| 3101h (Read/Write test on DMA controller 2 failed.) |
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| 3102h (Read/Write test on page registers failed.) |
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| 3140h (Battery backup unit that powers CMOS RAM has no power.) |
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| 3141h (Configuration mismatch in CMOS RAM.) |
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| 3142h (CMOS RAM memory size.) |
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| 3143h (CMOS RAM time is invalid.) |
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| 3144h (Bad CMOS RAM checksum detected.) |
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| 3145h (Periodic time update cycle not occurring.) |
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| 3146h (CMOS RAM fails to hold data.) |
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| 00A0h (PCI Device Enumeration Failed.) |
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| 00A1h (PCI Device Access Failed.) |
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| 00A2h (PCI Configuration Space could not be verified.) |
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| 1000h (MP table failed or Load MP driver failed.) |
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| 1009h (Cache coherency test failed.) |
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| 100Ah (Memory consistency test failed.) |
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| 100Bh (I/O access test failed on processor X at port XXXXh.) |
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| 100Eh (CPU speed error) |
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| 1020h (CPU functionality test failed.) |
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| 1021h (FPU functionality test failed.) |
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| 1024h (MP test time out.) |
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| IDE CD test error codes | |
| Error code/explanation | FRU/Action |
| 0A01h (Eject fails on drive x.) |
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| 0A02h (Close failed on drive x.) |
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| 0A03h (Sequential data test failed, Drive x, Sector Y.) |
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| 0A04h (Sequential data test failed, No data CD in Drive x.) |
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| 0A05h (Random data test failed, Drive x, Sector Y.) |
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| 0A06h (Random data test failed, No data CD in Drive x.) |
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| 0A07h (Sequential Play test failed, Drive x, Sector y.) |
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| 0A08h (Sequential Play test failed, no Audio CD in Drive x.) |
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| 0A09h (Random Play test failed, Drive x, Sector y.) |
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| 0A10h (Random Play test failed, no Audio CD in Drive x.) |
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| 0A11h (No Audio tracks in the multisession CD in the Drive x.) |
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| 0A12h (Number of Audio tracks inadequate for the test.) |
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| Error code/explanation | FRU/Action |
| 0F01h (No ATAPI Removable drives present.) |
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| 0F02h (Write failed.) |
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| 0F03h (Read failed.) |
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| 0F04h (Seek operation failed.) |
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| 0F05h (Eject fails on drive x.) |
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| 0F06h (Sequential Read Verify failed.) |
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| 0F07h (Random Read Operation failed.) |
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| 0F08h (Random Read Verify failed.) |
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| 0F09h (Random Seek Operation failed.) |
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| IDE DVD-ROM drive test error codes | |
| Error code/explanation | FRU/Action |
| 1900h (Critical/Command Error.) |
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| 1901h (DVD Seek Test failed.) |
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| 1902h (DVD Read Test failed.) |
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| SCSI test error codes | |
| Error code/explanation | FRU/Action |
| 0500h (SCSI device not ready.) |
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| 0502h (SCSI device read error.) |
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| 0506h (SCSI disk self test failed.) |
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| 0507h (SCSI disk buffer error.) |
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| 0508h (SCSI disk random read error.) |
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| 0509h (SCSI disk random write error.) |
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| 050Ch (Error in disk partition table.) |
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| 050Dh (Boot sector error. The boot partition has an incorrect definition.) |
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| 050Eh (Media error. The media description for the partition is bad. The unit is not properly formatted.) |
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| 050Fh (The sector number information in the partition table is wrong. The unit is not properly OS formatted.) |
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| 0510h (No Tape in the Drive) |
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| 0511h (Positioning failed on tape Drive) |
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| 0512h (Tape read error) |
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| 0515h (Tape Self-test error) |
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| 0516h (Tape buffer error) |
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| 0520h (No CD in the Drive) |
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| 0521h (CD-ROM read error) |
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| 0523h (CD-ROM play error) |
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| 0524h (CD Self-test error) |
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| 0525h (CD Open error) |
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| 0526h (CD Close error) |
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| 0527h (CD Buffer error) |
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| 0528h (Pattern compare failed. Check pattern did not match.) |
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| 0529h (CD-ROM random read error.) |
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| 0550h (Read timeout.) |
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| 0560h (File not found.) |
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| 0580h (Cannot allocate memory.) |
Restart the server and retry. |
| 0590h (Command not supported. Unable to run the test on the device.) |
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| Video test error codes | |
| Error code/explanation | FRU/Action |
| 0900h (Vertical Synchronization Test failed.) |
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| 0901h (Horizontal Synchronization Test failed.) |
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| 0902h (Graphics controller test failed.) |
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| 0903h (Attribute controller test failed.) |
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| 0904h (DAC register test failed.) |
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| 0905h (Video adapter memory R/W test failed.) |
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| 2100h (Video adapter attribute test failed.) |
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| 2102h (Video adapter color test failed.) |
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| 2110h - 2120h (Param1 x Param2 mode test failed.) |
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| USB test error codes | |
|
If any of the following USB errors occur on devices not directly attached to a USB port on the xSeries 450 (for example, a USB mouse attached to a USB keyboard with an internal USB hub), connect the suspect device directly to the xSeries 450 and re-run the failing test to isolate whether the failure is with an intermediate device, the device being tested, or the USB subsystem of the xSeries 450. In cases where the direct attachment passes, replace the intermediate devices and re-test in the original configuration before replacing the device being tested or the I/O board. |
|
| Error code/explanation | FRU/Action |
| 0B00h (USB mouse set protocol failed.) |
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| 0B01h (USB mouse remove and attach tests failed.) |
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| 0B02h (USB mouse not present.) |
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| 0B30h (USB keyboard control test failed.) |
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| 0B40h (USB keyboard LED test failed.) |
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| 0B50h (USB keyboard remove and attach test failed.) |
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| 0B60h (USB keyboard not present.) |
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| 0B70h (USB Hub communication test failed.) |
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| 1302h (UHCI Register Test failed.) |
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| 1303h (UHCI Status Test failed.) |
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| 1304h (UHCI Interrupt Test failed.) |
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| 1305h (UHCI Frame Test failed.) |
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| 1306h (UHCI Transfer Descriptor Test failed.) |
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| 1312h (OHCI Register Test failed.) |
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| 1313h (OHCI Status Test failed.) |
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| 1314h (OHCI Interrupt Test failed.) |
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| 1315h (OHCI Frame Test failed.) |
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| 1316h (OHCI Transfer Descriptor Test failed.) |
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| Serial port test error codes | |
| Error code/explanation | FRU/Action |
| 0601h (Data written to port XXXXh was yyyyh. Data read back from the port was zzzzh.) |
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| 0602h (Interrupt identification register test failed.) |
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| 0603h (Data written to port XXXXh was yyyyh. Data read back from the port was zzzzh.) |
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| 0604h (Line status register test failed at port XXXXh.) |
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| 0605h (Interrupt activation test failed at port XXXXh.) |
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|
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| 0607h (Loop back test failed at port XXXXh.) |
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| 0608h (FIFO register test failed at port XXXXh.) |
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| 0609h (FIFO trigger level test failed at port XXXXh.) |
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| 0610h (FIFO character timeout indication test failed at port XXXXh.) |
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| 0611h (FIFO data transfer test failed at port XXXXh.) |
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| 0612h (Baud rate speed test failed at port XXXXh.) |
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| Advanced System Management error codes | |
| Error code/explanation | FRU/Action |
| 9100-xxx-xxx-xxx (SAL/EFI failed to communicate with ASM.) |
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| 9101-000-000-000 (DMC Self Test failed to complete.) |
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| 9102-000-000-000 (DMC Self Test failed update.) |
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| 9103-000-000-000 (DMC Self Test failed ROM.) |
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| 9104-000-000-000 (DMC Self Test failed RAM.) |
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| 9105-004-000-000 (ISMP indicates I2C errors on bus A0.) |
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| 9105-004-001-000 (ISMP indicates I2C errors on bus A1.) |
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| 9105-004-002-000 (ISMP indicates I2C errors on bus A2.) |
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| 9105-004-003-000 (ISMP indicates I2C errors on bus A3.) |
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| 9105-004-004-000 (ISMP indicates I2C errors on bus A4.) |
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| 9105-004-005-000 (ISMP indicates I2C errors on bus A5.) |
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| 9105-004-006-000 (ISMP indicates I2C errors on bus A6.) |
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| 9105-004-007-000 (ISMP indicates I2C errors on bus A7.) |
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| 9105-004-008-000 (ISMP indicates I2C errors on bus A8.) |
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| 9105-004-009-000 (ISMP indicates I2C errors on bus A2M0.) |
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| 9105-004-00a-000 (ISMP indicates I2C errors on bus A2M1.) |
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| 9105-004-00b-000 (ISMP indicates I2C errors on bus A2M2.) |
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| 9105-004-00c-000 (ISMP indicates I2C errors on bus A2M3.) |
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| 9105-004-00d-000 (ISMP indicates errors on bus A4J0.) |
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| 9105-004-00e-000 (ISMP indicates errors on bus A4J1.) |
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| 9105-004-00f-000 (ISMP indicates errors on bus A4J2.) |
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| 9105-004-010-000 (ISMP indicates I2C errors on bus A4J3.) |
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| 9105-004-011-000 (ISMP indicates I2C errors on bus A4J1 PCI slot 1.) |
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| 9105-004-012-000 (ISMP indicates I2C errors on bus A4J1 PCI slot 2.) |
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| 9105-004-013-000 (ISMP indicates I2C errors on bus A4J1 PCI slot 3.) |
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| 9105-004-014-000 (ISMP indicates I2C errors on bus A4J1 PCI slot 4.) |
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| 9105-004-015-000 (ISMP indicates I2C errors on bus A4J1 PCI slot 5.) |
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| 9105-004-016-000 (ISMP indicates I2C errors on bus A4J1 PCI slot 6.) |
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| 9105-001-000-000 or 9105-002-000-000 (ISMP indicates I2C errors on RXE bus X.) |
See the Hardware Maintenance Manual for the RXE-100 Remote Expansion Enclosure. |
| 9105-001-001-000 or 9105-002-001-000 (ISMP indicates I2C errors on RXE bus P.) |
See the Hardware Maintenance Manual for the RXE-100 Remote Expansion Enclosure. |
| 9105-001-002-000 (ISMP indicates I2C errors on RXE bus I_A.) |
See the Hardware Maintenance Manual for the RXE-100 Remote Expansion Enclosure. |
| 9105-002-003-000 (ISMP indicates I2C errors on RXE bus I_B.) |
See the Hardware Maintenance Manual for the RXE-100 Remote Expansion Enclosure. |
| 9105-001-004-000 (ISMP indicates I2C errors on RXE bus PCI_A) |
See the Hardware Maintenance Manual for the RXE-100 Remote Expansion Enclosure. |
| 9105-001-005-000 or 9105-002-005-000 (ISMP indicates I2C errors on RXE bus F.) |
See the Hardware Maintenance Manual for the RXE-100 Remote Expansion Enclosure. |
| 9105-002-006-000 (ISMP indicates I2C errors on RXE bus PCI_B) |
See the Hardware Maintenance Manual for the RXE-100 Remote Expansion Enclosure. |
| 9105-001-007-000 (ISMP indicates I2C errors on RXE bus PCI_A slot 1.) |
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| 9105-001-008-000 (ISMP indicates I2C errors on RXE bus PCI_A slot 2.) |
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| 9105-001-009-000 (ISMP indicates I2C errors on RXE bus PCI_A slot 3.) |
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| 9105-001-00a-000 (ISMP indicates I2C errors on RXE bus PCI_A slot 4.) |
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| 9105-001-00b-000 (ISMP indicates I2C errors on RXE bus PCI_A slot 5.) |
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| 9105-001-00c-000 (ISMP indicates I2C errors on RXE bus PCI_A slot 6.) |
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| 9105-002-00d-000 (ISMP indicates I2C errors on RXE bus PCI_B slot 1.) |
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| 9105-001-00e-000 (ISMP indicates I2C errors on RXE bus PCI_B slot 2.) |
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| 9105-001-00f-000 (ISMP indicates I2C errors on RXE bus PCI_B slot 3.) |
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| 9105-001-010-000 (ISMP indicates I2C errors on RXE bus PCI_B slot 4.) |
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| 9105-001-011-000 (ISMP indicates I2C errors on RXE bus PCI_B slot 5.) |
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| 9105-001-012-000 (ISMP indicates I2C errors on RXE bus PCI_B slot 6.) |
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| 9106-xxx-xxx-xxx (ISMP indicates untested I2C bus.) |
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| 9107-xxx-000-000 (System Management BIST indicates failed tests.) |
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| RXE port error codes | |
| Error code/explanation | FRU/Action |
| 9204-091-094-011 (RXE Expansion Port A failure.) |
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| 9204-091-094-012 (RXE Expansion Port B failure.) |
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| 9204-091-094-015 (RXE100 Side A to Side B failure.) |
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| 9204-091-094-016 (RXE100 Side B to Side A failure.) |
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| 9216-091-094-nnn (Receive Error on any port.) |
Restart the server. This usually means that an RXE cable has been attached after SAL/EFI has run. |
| 9220-091-094-011 (Transmit error on Port A.) |
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| 9220-091-094-012 (Transmit error on Port B.) |
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| 9220-091-094-015 (RXE100 Side A to Side B failure.) |
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| 9220-091-094-016 (RXE100 Side B to Side A failure.) |
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| 9228-091-094-011 (No incoming power on Port A.) |
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| 9228-091-094-012 (No incoming power on Port B.) |
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| 9228-091-094-014 (No incoming power on port.) |
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| 9228-091-094-017 (No incoming power on port.) |
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| 9232-091-094-011 (Driver disabled on Port A.) |
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| 9232-091-094-012 (Driver disabled on Port B.) |
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| 9232-091-094-014 (Driver disabled on port.) |
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| 9232-091-094-017 (Driver disabled on port.) |
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| 9236-091-094-011 (Port A is disabled.) |
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| 9236-091-094-012 (Port B is disabled.) |
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| 9236-091-094-014 (RXE100 Side A Port A is disabled.) |
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| 9236-091-094-017 (RXE100 Side B Port B is disabled.) |
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| Memory test error codes | |
| Error code/explanation | FRU/Action |
| 9301-xxx-00-00 (Test Aborted: Memory Hole Size Error.) |
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| 9302-xxx-00-00 (Test Aborted: DIMM Configuration Error.) |
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| 9303-xxx-00-00 (EFI operating system error. Test Aborted: Buffer too small.) |
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| 9304-xxx-00-00 (EFI operating system error. Test Aborted: Invalid Parameter.) |
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| 9305-xxx-00-00 (Test Aborted: Memory WRT not complete.) |
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| 9306-xxx-00-00 (Memory Diagnostic Program Error. Test Aborted: Invalid Bank Selected.) |
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| 9306-xxx-00-00 (Memory Diagnostic Program Error. Test Aborted: Invalid Bank Selected.) |
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| 9308-xxx-00-00 (Diagnostic Program Error. Test Aborted: No DIMMs |
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| 9309-xxx-00-00 (Test Aborted: Fast Scrub Error.) |
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| 9310-xxx-nn-nn (Test Failed: ECC errors.) nn= the DIMM connector designation, 1-28. |
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| LED error codes | |
| Error code/explanation | FRU/Action |
| LED error codes | |
| 9001-180-xxx-xxx (Failed Front LED panel test.) |
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| 9002-180-xxx-xxx (Failed Memory Board LED test.) |
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| 9003-180-xxx-xxx (Failed Active PCI LED test.) |
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| 9004-180-xxx-xxx (Failed Diagnostics LED test.) |
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| 9005-180-xxx-xxx (Failed Fan LED test.) |
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| 9006-180-xxx-xxx (Failed Centerplane LED test.) |
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| 9007-180-xxx-xxx (Failed I/O board LED test.) |
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| 9008-180-xxx-xxx (Failed SCSI Backplane LED test.) |
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| LED error codes for the RXE100 port | |
| 9021-180-xxx-xxx (Failed RXE Operator panel LED test) |
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| 9022-180-xxx-xxx (Failed RXE PCIXBackplane Side A LED test) |
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| 9023-180-xxx-xxx (Failed RXE PCIX Backplane Side B LED test) |
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| 9024-180-xxx-xxx (Failed RXE Fans LED test) |
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| 9025-180-xxx-xxx (Failed RXE backplane LED test) |
|
Document Location
Worldwide
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Document Information
Modified date:
23 January 2019
UID
ibm1MIGR-53313