IBM Support

Vital Product Data and Management Information Format (MIF) - IBM IntelliStation

Troubleshooting


Problem

Vital Product Data (VPD) Each computer has a unique vital product data (VPD) code stored in the nonvolatile memory on the system board. After you replace the system board, the VPD must be updated. To update the VPD, see 'Flash (BIOS/VPD) Update Proced

Resolving The Problem

Vital Product Data (VPD)

Each computer has a unique vital product data (VPD) code stored in the nonvolatile memory on the system board. After you replace the system board, the VPD must be updated. To update the VPD, see 'Flash (BIOS/VPD) Update Procedure'.

Management Information Format (MIF)

Managemen. Information Format (MIF) is a file used to maintain a list of the system unit serial number along with all serialized components, for example: system board, riser card, memory, and processor. MIF is used on Type:

  • 6561, 6562, 6563, 6564, 6565, 6574, 6584, 6594, 6591, 6592
  • 6862, 6865, 6867, 6868, 6872, 6878, 6889, 6892, 6897

At the time of computer manufacture, the EPROM (located on the riser card) will be loaded with the serial numbers of the system and all major components. The customer will have access to the MIF file via the DMI MIF Browser that is installed with the preload and is also available on the RTC CD provided with the system.

A company called Retain a Group is a central data warehouse offering serial number data management. Retain a Group acts as a focal point to law enforcement. The customer has the option to purchase serial number information and services from Retain-a-Group. It is the customer's responsibility to maintain the MIF file and to inform Retain a Group of any changes to the file.

Some customers may request their servicers to assist them in maintaining the MIF file when serialized components are replaced during hardware service. This assistance is between the customer and the servicer. The servicer can use the DMI MIF Browser to update the MIF information in the EPROM. It is anticipated that some servicers might charge for this service.

Updating the EPROM using the DMI MIF Browser
  1. Click Start from the desktop and then Programs.
  2. Select IBM System View Agent.
  3. Select Serial Number Information icon.
  4. Click the plus sign to expand.
  5. Select the component you want to view or edit.
  6. Double-click on the component you want to view or edit.
  7. Enter new data in the Value field, then click Apply
Alert on LAN

Alert on LAN is supported on these computer Types:

  • 6563, 6564, 6565, 6574
  • 6862, 6865, 6868, 6872, 6878, 6889, 6892, 6893, 6897

Alert on LAN provides notification of changes in the computer, even when the computer power is turned off. Working with DMI and Wake on LAN technologies, Alert on LAN helps to manage and monitor the hardware and software features of the computer. Alert on LAN generates notifications to the server of these computers.

  • Cover removed
  • Processor(s) removed
  • Computer disconnected from the network
  • Computer unplugged from the power outlet
  • Voltage out of specifications
  • Temperature out of specifications
  • Fan speed out of specifications
  • All POST errors
  • Operating system or POST hang condition

Alert on LAN events are configured to be Enabled or Disabled from the LAN server only, and not from the computer. See the LAN administrator for configuration status information.

Alert on LAN2

Alert on LAN is supported on these computer Types:

  • 6584, 6594, 6866, 6867

Alert on LAN2 provides notification of changes in the computer, even when the computer power is turned off. Working with DMI and Wake on LAN technologies, Alert on LAN2 helps to manage and monitor the hardware and software features of the computer. Alert on LAN2 generates notifications to the server of these occurrences:

  • Computer disconnected from the network
  • Computer unplugged from the power outlet
  • All POST errors
  • Operating system or POST hang condition


Alert on LAN2 events are configured to be Enabled or Disabled from the LAN server only, and not from the computer. See the LAN administrator for configuration status information.

AssetCare

AssetCare is supported on these computer Types:

  • 6862, 6865, 6872,
  • 6889, 6892, 6893, 6897

AssetCare is part of the security software that allows the reading and tracking of computers and user data in the EEPROM. The EEPROM is a dual port device that can be accessed through a wireless RF interface or standard system bus.

With an appropriate RF reader, the RFID data can be read even with the system still in the box.

With a DMI compliant software and the AssetCare software installed, read/write access to the EEPROM data via the keyboard is available. The 256-byte data fields in the EEPROM are as follows:

  • Serial number (read only, RF)
  • Configuration data (read only, RF)
  • User area (read/write)
    • Lease information
    • Asset information
    • Owner information
    • Warranty information
    • User defined fields (5)

AssetCare Enablement can be enabled or disabled under System Security in Setup/Configuration Utility. Disabling AssetCare will disable the RF read/write functions to the EEPROM.

Note: Disabling both AssetCare and Asset ID will disable the RF antenna testing during POST and will not cause a POST error 184 (No RFID Antenna).

Laser Etching

Laser Etching identifies the computer system and its major components to assist with identification, tracking, and retrieval. Laser etching is used on these computers:

  • PC 300 Type 6272, 6282
  • PC 300 Type 6561, 6591
  • PC 300 Type 6562, 6592
  • IntelliStation Type 6898, 6899
Asset ID

Asset ID is supported on these computer Types:

  • 6862, 6865, 6867, 6868, 6872, 6878 6889, 6892, 6893, 6897

Asset ID is the application of using radio frequency technology to communicate with the AssetCare EEPROM described above. Asset ID assists customers in performing electronic property pass, system deployment, and physical inventory applications using radio frequency equipment from third party vendors. The electronic property pass application can be set so that if unauthorized removal of the PC from the enterprise occurs an administrator password is required during the next boot up of the system. Asset ID Enablement can be enabled or disabled under System Security in Setup/Configuration Utility.

NOTE: Disabling both AssetCare and Asset ID will disable the RF antenna testing during POST and will not cause a POST error 184 (No RFID Antenna).

Document Location

Worldwide

Operating System

IntelliStation Pro:All operating systems listed

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Document Information

Modified date:
23 January 2019

UID

ibm1MIGR-45764