Troubleshooting
Problem
Refer to the following Diagnostic Error Codes when using the IBM PC Enhanced Diagnostics test.
Resolving The Problem
Diagnostic Error Codes
| Attention In the following error codes, if XXX is 000, 195, or 197 do not replace a FRU. The description for these error codes are: 000 The test passed. 195 The Esc key was pressed to abort the test. 197 This is a warning error and may not indicate a hardware failure. For all error codes, replace/follow the FRU/Action indicated. |
| Error Code/Symptom | FRU/Action |
| 001-XXX-001 (Failed core tests) |
1. System Board |
| 001-XXX-001 (Failed core tests) |
1. Processor Board |
| 001-250-000 (Failed System Board ECC) |
1. System Board |
| 001-250-001 (Failed Processor Board ECC) |
1. Processor Board 2. System Board |
| 005-XXX-000 (Failed Video test) |
1. System Board 2. Processor Board |
| 011-XXX-000 (Failed COM1 Serial Port test) Note: The external loopback test of Serial Port A will fail if run remotely. |
1. System Board |
| 011-XXX-001 (Failed COM2 Serial Port test) |
1. System Board |
| 014-XXX-000 (Failed Parallel Port test) |
1. System Board |
| 015-XXX-001 (Failed USB test) |
1. System Board |
| 020-XXX-000 (Failed PCI Interface test) |
1. Processor Board 2. System Board |
| 020-XXX-001 (Failed Hot-Swap Slot 1 PCI Latch test) |
1. PCI Hot-Swap Latch Assembly 2. System Board |
| 020-XXX-002 (Failed Hot-Swap Slot 2 PCI Latch test) |
1. PCI Hot-Swap Latch Assembly 2. System Board |
| 020-XXX-003 (Failed Hot-Swap Slot 3 PCI Latch test) |
1. PCI Hot-Swap Latch Assembly 2. System Board |
| 020-XXX-004 (Failed Hot-Swap Slot 4 PCI Latch test) |
1. PCI Hot-Swap Latch Assembly 2. System Board |
| 030-XXX-000 (Failed Internal SCSI interface test) |
1. System Board |
| 035-XXX-000 DUPLICATE ERROR CODE (Failed System Board RAID test. Check System Error Log before replacing a FRU.) |
1. Verify RAID adapter disable jumper block is not installed (see System board jumpers .) 2. System Board 3. SCSI Backplane 4. Cable |
| 035-XXX-000 DUPLICATE ERROR CODE (Check System Error Log before replacing a FRU.) |
1. Fixed Disk with SCSI ID 00 on System Board RAID controller |
| 035-XXX-0NN (Check System Error Log before replacing a FRU. NN = SCSI ID of failing fixed disk.) |
1. Fixed Disk with SCSI ID NN on System Board RAID controller |
| 035-XXX-100 DUPLICATE ERROR CODE (Failed RAID test on PCI slot 1. Check System Error Log before replacing a FRU.) |
1. Adapter 2. SCSI Backplane 3. Cable |
| 035-XXX-100 DUPLICATE ERROR CODE (Check System Error Log before replacing a FRU.) |
1. Fixed Disk with SCSI ID 00 on RAID adapter in PCI slot 1 |
| 035-XXX-1NN (Check System Error Log before replacing a FRU. NN = SCSI ID of failing fixed disk.) |
1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot 1 |
| 035-XXX-200 DUPLICATE ERROR CODE (Failed RAID test on PCI slot 2. Check System Error Log before replacing a FRU.) |
1. Adapter 2. SCSI Backplane 3. Cable |
| 035-XXX-200 DUPLICATE ERROR CODE (Check System Error Log before replacing a FRU.) |
1. Fixed Disk with SCSI ID 00 on RAID adapter in PCI slot 2 |
| 035-XXX-2NN (Check System Error Log before replacing a FRU. NN = SCSI ID of failing fixed disk.) |
1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot 2 |
| 035-XXX-300 DUPLICATE ERROR CODE (Failed RAID test on PCI slot 3. Check System Error Log before replacing a FRU.) |
1. Adapter 2. SCSI Backplane 3. Cable |
| 035-XXX-300 DUPLICATE ERROR CODE (Check System Error Log before replacing a FRU.) |
1. Fixed Disk with SCSI ID 00 on RAID adapter in PCI slot 3 |
| 035-XXX-3NN (Check System Error Log before replacing a FRU. NN = SCSI ID of failing fixed disk.) |
1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot 3 |
| 035-XXX-400 DUPLICATE ERROR CODE (Failed RAID test on PCI slot 4. Check System Error Log before replacing a FRU.) |
1. Adapter 2. SCSI Backplane 3. Cable |
| 035-XXX-400 DUPLICATE ERROR CODE (Check System Error Log before replacing a FRU.) |
1. Fixed Disk with SCSI ID 00 on RAID adapter in PCI slot 4 |
| 035-XXX-4NN (Check System Error Log before replacing a FRU. NN = SCSI ID of failing fixed disk.) |
1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot 4 |
| 035-XXX-500 DUPLICATE ERROR CODE (Failed RAID test on PCI slot 5. Check System Error Log before replacing a FRU.) |
1. Adapter 2. SCSI Backplane 3. Cable |
| 035-XXX-500 DUPLICATE ERROR CODE (Check System Error Log before replacing a FRU.) |
1. Fixed Disk with SCSI ID 00 on RAID adapter in PCI slot 5 |
| 035-XXX-5NN (Check System Error Log before replacing a FRU. NN = SCSI ID of failing fixed disk.) |
1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot 5 |
| 035-253-N00 (RAID initialization error for adapter in PCI slot number N.) |
1. ServeRAID Adapter is not configured correctly. Refer to the ServeRAID Hardware Maintenance Manual for more information. |
| 075-XXX-000 (Failed Power Supply test) |
1. Power Supply |
| 089-XXX-001 (Failed Microprocessor test) |
1. VRM for Microprocessor 2. Microprocessor |
| 089-XXX-002 (Failed Optional Microprocessor test) |
1. VRM for Optional Microprocessor 2. Optional Microprocessor |
| 165-XXX-000 (Failed System Board test) |
1. System Board Before replacing the system board, ensure that system board jumper J51 is not installed (the default) when the error occurs. 2. Processor Board 3. Power Backplane 4. Hot-Swap DriveBackplane |
| 175-XXX-001 (Failed Fan 1 test) |
1. Fan 1 |
| 175-XXX-002 (Failed Fan 2 test) |
1. Fan 2 |
| 175-XXX-003 (Failed Fan 2 test) |
1. Fan 3 |
| 175-XXX-004 (Processor Board Temperature sensor out of range) |
1. Check system cooling |
| 180-XXX-000 (Diagnostics LED failure) |
1. Run Diagnostic LED test for the failing LED |
| 180-XXX-001 (Failed Information Panel LED test) |
1. Information LED Panel 2. Power-on Panel |
| 180-XXX-002 (Failed Diagnostics LED Panel test) |
1. Diagnostics LED Panel 2. Power-on Panel |
| 180-XXX-003 (Failed System Board LED test) |
1. Run hot-swap PCI latch test in Other Devices under Extended Tests 2. System Board |
| 180-XXX-004 (Failed Processor Board LED test) |
1. Processor Board 2. System Board |
| 180-XXX-005 (Failed SCSI Backplane LED test) |
1. SCSI Backplane 2. SCSI Backplane Cable 3. System Board |
| 201-XXX-001 (Failed Memory test, see "Memory Settings") |
1. DIMM Location J1 |
| 201-XXX-002 (Failed Memory test, see "Memory Settings") |
1. DIMM Location J2 |
| 201-XXX-003 (Failed Memory test, see "Memory Settings") |
1. DIMM Location J3 |
| 201-XXX-004 (Failed Memory test, see "Memory Settings") |
1. DIMM Location J4 |
| 201-XXX-999 (Multiple DIMM failure, see error text.) |
1. See error text for failing DIMMs |
| 202-XXX-001 (Failed System Cache test) |
1. Microprocessor |
| 202-XXX-002 (Failed System Cache test on Optional Microprocessor) |
1. Optional Microprocessor |
| 206-XXX-000 (Failed Diskette Drive test) |
1. Diskette Drive cable 2. Diskette Drive 3. System Board |
| 215-XXX-000 (Failed IDE CD-ROM test) |
1. CD-ROM Drive Cables 2. CD-ROM Drive 3. System Board |
| 215-XXX-001 (Failed IDE test) |
1. System Board |
| 217-XXX-000 (Failed BIOS Fixed Disk test) Note If RAID is configured, the fixed disk number refers to the RAID logical array. |
1. Fixed Disk 1 |
| 217-XXX-001 (Failed BIOS Fixed Disk test) Note If RAID is configured, the fixed disk number refers to the RAIDlogical array. |
1. Fixed Disk 2 |
| 217-XXX-002 (Failed BIOS Fixed Disk test) Note If RAID is configured, the fixed disk number refers to the RAID logical array. |
1. Fixed Disk 3 |
| 217-XXX-003 (Failed BIOS Fixed Disk test) Note If RAID is configured, the fixed disk number refers to the RAID logical array. |
1. Fixed Disk 4 |
| 217-XXX-004 (Failed BIOS Fixed Disk test) Note If RAID is configured, the fixed disk number refers to the RAID logical array. |
1. Fixed Disk 5 |
| 217-XXX-005 (Failed BIOS Fixed Disk test) Note If RAID is configured, the fixed disk number refers to the RAID logical array. |
1. Fixed Disk 6 |
| 264-XXX-0NN (NN = SCSI ID of failing Tape Drive) |
1. Tape Cartridge, if user executed the Read/Write Tape Drive test (XXX = 256) 2. SCSI or Power Cable connected to tape drive with SCSI ID NN. 3. Tape Drive with SCSI ID NN. 4. System board or SCSI Controller. (Run SCSI Controller Diagnostic to determine if the SCSI bus is functioning properly.) |
| 264-XXX-999 (Errors on muliple tape drives, see error text for more info) |
1. See error messages/text in the error log for detailed information on each individual tape drive error. |
| 301-XXX-000 (Failed Keyboard test) |
1. Keyboard |
| 405-XXX-000 (Failed Ethernet test) |
1. Verify that the ethernet disable jumper is not installed (see "System board jumpers"). 2. System Board |
| 405-XXX-00N (Failed Ethernet test on adapter in PCI slot N) |
1. Adapter in PCI slot N 2. System Board |
| 415-XXX-000 (Failed Modem test) |
1. Cable 2. Modem 3. System Board |
Document Location
Worldwide
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Document Information
Modified date:
23 January 2019
UID
ibm1DDSE-42ZHZW