Troubleshooting
Problem
Each computer has a unique vital product data (VPD) code stored in the nonvolatile memory on the system board. After you replace the system board, the VPD must be updated. To update the VPD, see Flash (BIOS/VPD) Update Procedure in the HMM
Resolving The Problem
Each computer has a unique vital product data (VPD) code stored in the nonvolatile memory on the system board. After you replace the system board, the VPD must be updated. To update the VPD, see Flash (BIOS/VPD) Update Procedure in the HMM
Management Information Format (MIF):
Management Information Format (MIF) is a file used to maintain a list of the system unit serial number along with all serialized components; for example: system board, riser card, memory, and processor.
At the time of computer manufacture, the EPROM (located on the riser card) will be loaded with the serial numbers of the system and all major components. The customer will have access to the MIF file via the DMI MIF Browser that is installed with the preload and is also available on the RTC CD provided with the system.
A company called Retain-a-Group is a central data warehouse offering serial number data management. Retain-a-Group acts as a focal point to law enforcement. The customer has the option to purchase serial number information and services from Retain-a-Group. It is the customer's responsibility to maintain the MIF file and to inform Retain-a-Group of any changes to the file.
Some customers may request their servicers to assist them in maintaining the MIF file when serialized components are replaced during hardware service. This assistance is between the customer and the servicer. The servicer can use the DMI MIF Browser to update the MIF information in the EPROM. It is anticipated that some servicers might charge for this service.
To update the EPROM using the DMI MIF Browser:
1. Click Start from the desktop, then Programs.
2. Select IBM SystemView Agent.
3. Select Serial Number Information icon.
4. Click the plus sign to expand.
5. Select the component you want to view or edit.
6. Double click on the component you want to change.
7. Enter new data in the Value field, then click Apply.
Document Location
Worldwide
Was this topic helpful?
Document Information
Modified date:
23 January 2019
UID
ibm1YAST-3KUQUX