Troubleshooting
Problem
To start the ServeRAID configuration program from the configuration program, insert the diskette into the primary diskette drive and power-on the system. If the system is already powered on, press Ctrl+ Alt+ Del.
Resolving The Problem
Starting the ServeRAID Configuration Program:
To start the ServeRAID configuration program from the configuration program, insert the diskette into the primary diskette drive and power-on the system. If the system is already powered on, press Ctrl+ Alt+ Del.
During the power-on self test (POST), the RAID adapter checks the configuration information on the adapter and on the hard disk drives connected to it.
- If POST does not detect problems or changes, the Main Menu appears. See The ServeRAID Adapter Main Menu.
- If POST detects any change in the adapter configuration, a configuration error message is displayed. See 'ServeRAID Adapter POST and Setup Messages'.
- If POST detects an adapter hardware problem, an error message is displayed. See 'ServeRAID Adapter Status and Error Messages'.
The ServeRAID Adapter Main Menu:
If more than one RAID adapter is installed in the server, you will get an adapter selection screen similar to the following before the Main Menu appears.

| NOTE: 1. The version numbers on the screens might be different. Some menus might differ slightly, depending on the version that was shipped with the server. 2. The primary diskette drive is the first diskette drive that the system tries to start from. |
Menu Navigation Keys:
| cursor keys | To select a menu item, use these keys to highlight the item or press the number of the item then Enter. |
| Esc key | Returns you to the previous screen or to the previous work area of a screen. |
The Main Menu contains the following choices:
| Help: | Provides additional information. |
| View Configuration: | Displays the existing disk array configuration. |
| Create/Delete Array/Log Drive: | Allows you to select the drives to create an array, or to delete an existing array. It also allows you to define and delete a logical drive. Whenever you make changes to the disk-array configuration and select Exit , the Confirm pop-up window will appear. You must select Yes to save and activate the changes. |
| Initialize/Synchronize Log Drive: | Select this choice after creating an array: Initialize Logical Drive: - You must select this choice to set the logical drive to a predetermined value. Any data existing on the drive is overwritten with zeros. - You can choose to initialize more than one logical drive at a time. You can interrupt the initialization process at any time by pressing Esc. Then, you can either restart the initialization process by pressing Enter , or you can end the process by pressing Esc again. - Synchronize Logical Drive: You must select this choice to recompute and rewrite the parity data on the selected drive for RAID level 5 before storing data. This selection does not alter data on the drive. |
| Rebuild/Device Management: | Select to rebuild logical drives. The rebuild operation is supported only for RAID levels 1 and 5. You also use this option to define or change the state of a drive, display drive information, and clear the device error table. |
| Advanced Functions: | Select this choice to change the write policy (the way data is written to the drive), to save the configuration information to a diskette, to restore it from a diskette, or to change ServeRAID parameters. This choice also allows you to perform a low-level format on a hard disk and run the RAID subsystems diagnostics. You can initialize the adapter configuration, which resets the configuration values to the factory defaults. You can also synchronize the primary and backup copies of the adapter configuration information. |
| Exit: | Select this choice to leave the Main Menu. |
Document Location
Worldwide
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Document Information
Modified date:
23 January 2019
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