IBM Support

Setup has detected atleast another Rational product with a higher version number.

Troubleshooting


Problem

The installation of Rational Rose® RealTime 2003.06.13 fails with the below error message: Setup has detected atleast another Rational product with a higher version number. Please use Rational Installed Product information application to find the appropriate version of software.

Cause

This is a defect, the defect number is IC43313

Resolving The Problem

As a workaround use regedit and change the following registry keys:

In HKEY_LOCAL_MACHINE
\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\08CFC2985320116DF8BB000CF427EE08\InstallProperties
\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\DB1C22D1DB516D344952506F69D75120\InstallProperties
\Software\Microsoft\Windows\CurrentVersion\Uninstall\{1D22C1BD-15BD-43D6-9425-05F6967D1502}
\Software\Microsoft\Windows\CurrentVersion\Uninstall\{892CFC80-0235-D611-8FBB-00C04F72EE80}

The values for VersionMajor and DisplayVersion are probably set to 5 and 5.0.0.2.

Change the values for VersionMajor and DisplayVersion:
VersionMajor to 1
DisplayVersion to 1.0.0.2





[{"Product":{"code":"SSSHKL","label":"Rational Rose RealTime"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21191468