IBM Support

QRadar M3 Firmware v2.2 for xSeries 2U xx05 and xx24 Appliances (On-prem/USB)

Release Notes


Abstract

The firmware update (v2.2) provided by IBM updates QRadar® M3 appliances with UEFI abd IMM2 software updates. This firmware update is intended for local USB updates of on-premise M3 2U form factor hardware on QRadar xx05 and xx24 Consoles, Event Processors, Flow Processors, or Data Node appliances.

Content

Important: Select a tab to read each step of the firmware procedure.
 

Administrator notes and important information

  • Administrators should ensure that all firmware check boxes are selected when the comparison screen displays the firmware changes to be installed. We have reports that not all check boxes were selected and administrators had to apply the update again. To prevent additional downtime, administrators should verify all check boxes are selected as defined in the instructions on Tab 2.
  • If your appliance is in a HA pair, there are configuration steps required to set the status properly for your primary and secondary high-availability appliances. For more information, see: http://www.ibm.com/support/docview.wss?uid=swg27047121#HA .
  • Administrators must enable IMM.Over.LAN on the xSeries appliance BEFORE the firmware update is applied. For information on how to enable this setting, see: http://www.ibm.com/support/docview.wss?uid=swg21982944 .
  • A new .IMG file is now used to create bootable USB drives for M3 appliances to provide more flexibility for Windows operating systems when creating a USB key for your firmware update. The 2nd tab contains new installation instructions to guide customers through their firmware installations. For M4 or M5 firmware, see our Firmware FAQ page at: https://ibm.biz/qradarfirmware .
  • No IMM or remote installation option is available for M3 xSeries appliances.
 

Supported appliances, types, and model information

This firmware update applies to the following IBM Security QRadar M3 (2U form factor) appliances, server type, or Machine type models:

Hardware Details Size
Appliance IBM Security QRadar xx05 G1
IBM Security QRadar xx24 G1
2U
Server Type x3630 M3 2U
Server Machine Type 7377 2U
Machine type models (MTM) 4379-Q05
4379-Q24
2U
 

File changes and prerequisites in this firmware update

The table below lists important updates in the Base System Pack and HDD update. Administrators must ensure that their M3 appliance includes the minimum version outlined in the Prerequisite version column. If your M3 appliance does not meet the prerequisite versions outlined in the table below, the administrator will need to contact IBM QRadar Support to have a custom upgrade path defined for the M3 appliance.

Component Prerequisite version Firmware version  Name 
IMM2  yuoo57h-1.1.0 yuooh5a-1.55 ibm_fw_imm_yuooh5a-1.55_linux_32-64
UEFI/BIOS  None hse127a-1.16 ibm_fw_uefi_hse127a-1.16_linux_32-64
DSA  None dsytc5c-9.42 ibm_fw_dsa_dsytc5c-9.42_linux_32-64
Server RAID Controller M5000 None 12.15.0-0248 ibm_fw_sraidmr_m5000-12.15.0-0248_linux_32-64
HDD Update  None sas-1.23.02 ibm_fw_hddlenovo_sas-1.23.02_linux_32-64
 

Full Release Notes from Lenovo for firmware 2.2 updates

A full list of changes can be found in the attached HTML file and opened by any browser or a text editor. These files contain the full release notes provided by Lenovo to IBM for both CVEs and resolved issues that administrators might want to review.

 


 

 

Before you begin

IMPORTANT: Administrators must enable IMM.Over.LAN on the xSeries appliance BEFORE the firmware update is applied. For information on how to enable this setting, see: http://www.ibm.com/support/docview.wss?uid=swg21982944 .

Creating your USB flash drive for the firmware update requires a Windows host and the administrator or USB drive must be on-site with the appliance. The firmware update can take up to 60 minutes complete per appliance and the administrator will be required to reboot the appliance after the firmware install completes. The firmware upgrade procedures should only be done during a change window or during maintenance time for your QRadar appliances. There is no IMM or remote option available to apply xSeries M3 v2.2 firmware.

You must have access to the following items:

  • An 8 GB or larger USB flash drive
  • A desktop or notebook system running one the following operating systems:
    • Windows 10
    • Windows 7
    • Windows 2008R2
    • Windows 2008
    • Windows Vista
    • Windows XP
 

Creating the bootable USB drive

  1. Download the M3 v2.2 firmware IMG file from IBM Fix Central.
    ( http://www.ibm.com/support/fixcentral/swg/quickorder?parent=IBM%20Security&product=ibm/Other+software/IBM+Security+QRadar+SIEM&release=7.3.0&platform=All&function=fixId&fixids=7.2.8-QRADAR-FIRMWARE-2U-M3-xx05-xx24-2.2&includeSupersedes=0&source=fc )
  2. Download the Rufus Bootable USB Tool - https://rufus.ie/ .
  3. Insert the USB flash drive into a USB port on your Windows laptop or workstation.
  4. Open Rufus and configure the properties.
    Parameter Value
    Device Select your USB drive
    Boot Selection Select QRadar_2U_M3_MT7377_xx05_xx24_2_2.img
    Partition scheme MBR (Default)
    Target system BIOS (or UEFT-CSM) (Default)
    File system FAT32 (Default)
    Cluster size
    4096 bytes (Default)
    image-20190110092410-5
  5. Click Start. The image is loaded on the USB drive.
    image-20190110091849-2
  6. After the installation finishes, safely eject the USB flash drive from your computer.
 

Installing the firmware update

This procedure requires you to reboot your QRadar appliance after the firmware update is installed. Administrators should expect a data outage while firmware updates are applied.

  1. Insert the USB drive in to the 2U form factor M3 QRadar appliance.
  2. Reboot the system to start the software installation process.
  3. As the appliance is rebooting, press the F12 key to select a boot device.
    image-20180813083406-5
  4. Select the bootable firmware image, for example, USB Storage and Press Enter.
    image-20180813083546-7
  5. The IBM ToolsCenter Welcome page is displayed.
  6. When prompted, select the Updates option.
    image-20180813083630-8
  7. Verify that the bootable media shows the correct machine type for the appliance.
    Hardware Value
    System Server x3630 M3
    Machine type 7377
  8. To start the update, select Click here to start update.
    image-20180813083815-9
  9. Select your language and click I accept the terms in the license agreement to continue.
    image-20180813084457-10
  10. The IBM UpdateXpress System Pack Installer compares the current package with the installed firmware
    image-20190110103447-2
  11. **IMPORTANT:** Review the list of updates and confirm that all Suggested updates are included. It has been reported that some suggested updates are not selected by default. Administrators should verify check boxes are selected to prevent additional downtime.
    image-20190110105031-5
  12. To apply the firmware updates, click Next on the Update Options page.
    image-20190110105449-6
  13. Verify that all the firmware updates are applied, and click Next to complete the update.
  14. After the update is complete, click Save Log to save the installation log to the USB flash drive. This file can be provided to support in case any issues occurred during the update.
    image-20180813085315-15
  15. Select the USB flash drive and click OK.
  16. After the log is saved, click Finish to reboot the appliance.

    Results
    After the appliance boots, the system is ready to be used normally. 
 

 

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Document Information

Modified date:
31 March 2020

UID

ibm10794589