Troubleshooting
Problem
When running the Cognos Excel office for a report, and select refresh all data, some users see below error: RDS-ERR-1023 The Report couldn't not be run because it exceeds the Report Data Service data size limit set by administrator.
Cause
To limit the resources, such as memory, that are used by Report data service, IBM® Cognos® software restricts the size of the report data that can be sent out. If you receive errors in IBM Cognos for Microsoft Office that a report result is too large, you can increase the size limit for report data by changing the Governor limit setting.
Resolving The Problem
You can increase the size limit for report data service:
- Start IBM Cognos Connection.
- In the upper-right corner, click Launch, IBM Cognos Administration.
- On the Status tab, click System.
- In the upper-left corner of the Scorecard pane, click the arrow to view the Change view menu. Click Services, and then click Report Data.
- Click the arrow next to ReportDataService to view the Actions menu, and then click Set properties.
- Click the Settings tab.
- In the Value column, change the number for Governor limit (MB).
- Click OK.
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Document Information
Modified date:
08 January 2019
UID
ibm10794317