What information you should collect to diagnose and resolve IBM Lifecycle Query Engine (LQE) issues when there are errors for processing data source.
You see and error for resource in your LQE data sources page: https://your-server:port/lqe/web/admin/data-sources.
The errors are caused by returning any error message from LQE application. There are many reasons why they appeared. This MustGather will assist you in collecting the data necessary to help you diagnose and resolve the issue. If you are unable to determine the root cause using the information collected, you should open a support case for further investigation providing the data collected.
Resolving The Problem
The information below should be gathered:
- If you do not want to know the root cause of the issue, perform reindex of given data source. This often resolves the issue.
NOTE: Reindex operation can take a long time, depending on data source type and repository size.
- Gather the log files according to Lifecycle Query Engine log files document.
17 February 2020