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Upgrade to 5.5.x is failing

Troubleshooting


Problem

When upgrading CPE from 5.2.x to 5.5.1 getting the following error:

FNRCC0191E - ERROR DomainUpgrade(MedImpactTest) Background task (UpgraderTask:MedImpactTest) terminated abnormally
com.filenet.api.exception.EngineRuntimeException: FNRCC0191E: CONTENT_CRYPTOGRAPHIC_OP_FAILED: Content Engine failed to encrypt or decrypt data by using the encryption key information that is stored in the "Domain" object store. Message was: Given final block not properly padded


 

Symptom

Error in the logs:

at com.ibm.crypto.provider.AbstractBufferingCipher.engineDoFinal(Unknown Source)
at javax.crypto.Cipher.doFinal(Unknown Source)
at com.filenet.engine.context.DomainContext.crypto(DomainContext.java:1439)
... 17 more
2018-12-11T17:08:59.123 B652C5E1 ENG FNRCE0000E - ERROR DomainUpgrade(MedImpactTest) Upgrader task is terminating due to error!
2018-12-11T17:08:59.123 B652C5E1 ENG FNRCC0191E - ERROR DomainUpgrade(MedImpactTest) Background task (UpgraderTask:MedImpactTest) terminated abnormally
com.filenet.api.exception.EngineRuntimeException: FNRCC0191E: CONTENT_CRYPTOGRAPHIC_OP_FAILED: Content Engine failed to encrypt or decrypt data by using the encryption key information that is stored in the "Domain" object store. Message was: Given final block not properly padded
at com.filenet.engine.context.DomainContext.crypto(DomainContext.java:1443)
at com.filenet.engine.context.DomainContext.masterDecrypt(DomainContext.java:1411)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.lang.Thread.run(Thread.java:811)
Caused by: javax.crypto.BadPaddingException: Given final block not properly padded
at com.ibm.crypto.provider.AbstractBufferingCipher.a(Unknown Source)

2018-12-11T17:09:02.135 B652C5E1 ENG FNRCE0000I - INFO DomainUpgrade(MedImpactTest) Performing domain upgrade sequence from version '5.2.1.0.71' to version '5.5.1.0.4'...
2018-12-11T17:09:02.161 B652C5E1 ENG FNRCE0000I - INFO DomainUpgrade(MedImpactTest) Derived SymbolicName of 'MedImpactDevTestActiveDirectory' from Directory Configuration instance 'MedImpact Dev/Test Active Directory'.
2018-12-11T17:09:02.175 B652C5E1 ENG FNRCC0191E - ERROR DomainUpgrade(MedImpactTest) Exception encountered with upgrader task, attempt #0
com.filenet.api.exception.EngineRuntimeException: FNRCC0191E: CONTENT_CRYPTOGRAPHIC_OP_FAILED: Content Engine failed to encrypt or decrypt data by using the encryption key information that is stored in the "Domain" object store. Message was: Given final block not properly padded
at com.filenet.engine.context.DomainContext.crypto(DomainContext.java:1443)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.lang.Thread.run(Thread.java:811)
Caused by: javax.crypto.BadPaddingException: Given final block not properly padded
at com.ibm.crypto.provider.AbstractBufferingCipher.a(Unknown Source)
 

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Component":"Upgrade","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.5.x","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

ibm10791223

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