Troubleshooting
Problem
After Server restart TM1 Web , Operations Console ,Planning Analytics For Workspace (PAW) and PAx stopped working.
No issue with Architect and Perspectives .
After restart PAW was able to work.
TM1 Web returns error "This Page isn't working"
PAx when attempt to connect to the server returns this error:
"Cognos.Office.Tm1.Connections.Tm1WebException: The remote server returned an error: (503) Server Unavailable. ---> System.Net.WebException: The remote server returned an error: (503) Server Unavailable."
Found many Microsoft Updates from the previous day. Uninstalled all Excel updates, but PAx error still appears.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
11 December 2018
UID
ibm10787721