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Release Note: Problem viewing multi-page PDF documents in Chrome 71

Release Notes


Abstract

Clicking a PDF in the Case Navigator opens it in the Daeja ViewONE Viewer, but in the Chrome 71 browser it displays the PDF correctly only if the document is just one page.

Content

Symptom
If the PDF has two or more pages, a gray area is displayed.
Resolving The Problem
Use Chrome 72 or a different supported browser to open the Daeja ViewONE viewer for the multi-page PDF.

[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"ARM Category":[{"code":"a8m50000000CcZ8AAK","label":"UI Accessibility"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"18.0.0;19.0.0;20.0.0;21.0.2;21.0.3;18.0.0.2; 19.0.0.1; 19.0.0.2; 19.0.0.3; 20.0.0.1; 20.0.0.2; 21.0.2"}]

Document Information

Modified date:
17 December 2021

UID

ibm10787713