Troubleshooting
Problem
Attempts to use a node locked license key to install IBM Rational Rose results in a successful install; however, upon opening Rose a "Rational License Key Error" appears and Rose does not start.
Symptom
Opening Rose with a node locked license gives the following error message:
Rational License Key Error: This usually indicates that the product has not been properly installed. If you are evaluating this product, please contact your nearest Rational Software Sales office. For a listing, please check www.rational.com.
The error dialog box includes an OK button and a Launch License Key Administrator button.
[{"Product":{"code":"SSSHEM","label":"Rational Rose Enterprise"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Licensing","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.0.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
29 September 2018
UID
swg21177273