Question & Answer
Question
Training: Tealeaf Self Paced Virtual Classroom Courses
Answer
Tealeaf Self Paced Virtual Classroom Courses
Tealeaf Self Paced Virtual Classroom (SPVC) courses are now available to IBMers Customers and Partners through internal and external catalogs.? More information can about these courses and others be found by following the link below:
Tealeaf?Self?Paced?Virtual?Classroom?Courses?are?Now?Available!?
IBM self paced virtual classes (SPVCs)? allow you to take control of your learning - when and where you want.
Get the high-quality content hands-on lab experience and instructor support of traditional classroom training
without the cost of travel. And these SPVCs are now available for Tealeaf!
Key Benefits:
- Flexibility? to train at your own pace
- Training from your desktop
- High quality content accessible 24x7
- Lower tuition and No travel costs
- Modular and scalable lessons
- Interactive exercises and hands on lab assignments using the actual product
Several Tealeaf courses are available in Web Based Training (WBT) format.? These courses are similar to the SPVCs without the hands on labs.? They encompass a wide range of interactive multimedia videos to help you quickly learn more about a particular product subject or topics. Many Tealeaf courses are also available in instructor-led training (ILT) format so having multiple learning formats allows for greater flexibility to the students.
| Course Code | Course Title | Course Duration | Delivery Method | |
| Tealeaf 8.8 Courses | ||||
| 9F06G | Introduction to IBM Tealeaf Collection (Tutorials) | .4 | DAY?? | WBT |
| 9F07G | IBM Tealeaf Administration and Maintenance Workshop 8.8 | 1 | DAYS??? | ILT/SPVC |
| 9F08G | IBM Tealeaf cxOverstat 8.8 Usability Analysis and Configuration | .3 | DAY?? | WBT |
| 9F09G | IBM Tealeaf 8.8 Fundamentals | .5 | DAY?? | ILT/SPVC |
| 9F10G | IBM Tealeaf 8.8 Events and Reports | 2 | DAYS??? | ILT/SPVC |
| 9F11G | IBM Tealeaf 8.8 Advanced Reports and Dashboards | 1 | DAY | ILT/SPVC |
| 9F13G | IBM Tealeaf 8.8 Customer Service Optimization | .5 | DAY | ILT/SPVC |
| 9F15G | IBM Tealeaf Customer Experience 8.8 Expert Arena | 3 | DAYS??? | SPVC |
| Tealeaf 9.0 Courses* | ||||
| 9F21G | IBM Tealeaf Goal-Based Dimensions and Events | .1 | DAY | WBT |
| 9F22G | IBM Tealeaf cxOverstat 9.0: Usability Analysis and Configuration | .3 | DAY | WBT |
| 9F23G | IBM Tealeaf 9.0 Fundamentals | .5 | DAY | Private ILT only |
* Additional courses are being built against the 9.0.1 release and will be coming in 2015 - Stay Tuned
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Document Information
Modified date:
08 December 2018
UID
ibm10777847