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What is IBM Tealeaf Customer Experience on Cloud?

Question & Answer


Question

What is IBM Tealeaf Customer Experience on Cloud?

Answer

IBM Tealeaf Customer Experience on Cloud is a Software-as-a-Service (SaaS) subscription offering that is deployed on the IBM SoftLayer cloud infrastructure. Customer experience data from native mobile (iOS and Android) and mobile web applications is captured and sent to the IBM-hosted and managed cloud environment. Captured data can include application interactions, device information, and user context data.? Reports that are based on customer experience data can then be accessed in the cloud from any browser-enabled device. IBM delivers? onboarding services to help subscribers instrument their applications with the appropriate Tealeaf SDK and to configure IBM Tealeaf on Cloud CX for their application-specific analytics and reporting requirements.

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Document Information

Modified date:
30 January 2019

UID

ibm10777535