IBM Support

Error submitting the Organization Registration form in AdvancedB2BDirect store *|* -7A71DED550C73A4385256F20005192D7- *|*

Question & Answer


Question

Error submitting the Organization Registration form in AdvancedB2BDirect store *|* -7A71DED550C73A4385256F20005192D7- *|*

Answer

Technote (troubleshooting)


Problem(Abstract)

After you complete the Organization Registration form at the AdvancedB2BDirect store login page you receive the following error when trying to submit the form:

The action cannot be traversed because the parameter:"parentMemberId" was either not specified or had an invalid value.

Cause

This error can occur because the B2B organization data was not published along with the AdvancedB2BDirect store. This might be true if the store archive (SAR) named AdvancedB2BDirectStore.sar was published by itself. This SAR only contains store information and does not contain the required organization information.

Resolving the problem

Publish the AdvancedB2BDirect.sar store archive. This SAR contains all of the store and organization information. After this SAR is published the required organization information will be populated.

For additional stores after the AdvancedB2BDirect.sar store archive has been published use the AdvancedB2BDirectStore.sar.

Important: Attempting to publish the organization data contained in the AdvancedB2BDirect.sar store archive more than once will fail.


Related information

Information Center - Related Help Page

Cross reference information
SegmentProductComponentPlatformVersionEdition
CommerceWebSphere Commerce EnterpriseImplementation / UsageAIX i5/OS Linux Solaris Windows6.0Enterprise

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SS73G6","label":"Sterling Total Payments for Financial Services"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
13 October 2021

UID

ibm10771009