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Offer Price Range Updating Issue In Management Center *|* -939E022AF9C59D34852574D7004E2EA0- *|*

Question & Answer


Question

Offer Price Range Updating Issue In Management Center *|* -939E022AF9C59D34852574D7004E2EA0- *|*

Answer

Technote (troubleshooting)


Problem(Abstract)

When you delete offer prices with range or update the minimum quantity of offer prices the maximum quantity of offer prices is not updated correctly. This causes problems when a shopper can not purchase a specific quantity of an item.

Symptom

In Management Center you can create multiple offer prices with different ranges for a catalog entry. In this example there are three offer prices with different minimum quantities created:



In the OFFER table the data is represented by:


The maximum quantities are calculated automatically; within the Management Center only minimum quantities are specified. The null maximum quantity represents an infinite quantity. For example if a shopper buys 100 products the shopper gets a $95 unit price.

When a offer price is deleted the published field is 2.

In the following scenarios the maximum quantities are not updated to reflect the changes (incorrect value is shown in red and the correct value is shown in blue):



In these scenarios the shopper might purchase the product but an incorrect price is calculated or an error message is shown in the store front when no price is found for the specified quantity:




Cause

The maximum quantities of the offer prices are not correctly updated after offer prices are deleted or minimum quantities of offer prices are updated.

Resolving the problem

Apply SI32088 to resolve this problem.

Cross reference information
SegmentProductComponentPlatformVersionEdition
CommerceWebSphere Commerce Developer EnterpriseMaintenanceWindows6.0Enterprise
CommerceWebSphere Commerce Developer ExpressMaintenanceWindows6.0Developer Express
CommerceWebSphere Commerce Developer Professional EditionMaintenanceWindows6.0Developer Professional Edition

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SS73G6","label":"Sterling Total Payments for Financial Services"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
12 October 2021

UID

ibm10768791