IBM Support

WebSphere Commerce store publishing fails due to stack overflow *|* -0D484A337A622FAC852571B200575572- *|*

Question & Answer


Question

WebSphere Commerce store publishing fails due to stack overflow *|* -0D484A337A622FAC852571B200575572- *|*

Answer

Technote (troubleshooting)


Problem(Abstract)

While attempting to publish a store the publish fails and you receive the following exception in SystemOut.log:
com.ibm.wca.MassLoader.MassLoad main Exception Message: Feature 'http://apache.org/xml/features/validation/balance-syntax-trees

Resolving the problem

The root cause of this failure is a stack overflow. An excerpt with the exception from a sample log file is below:

[7/20/06 14:42:18:548 EDT] 00000057 CommerceSrvr I com.ibm.wca.MassLoader.MassLoad loadDbConnection2 The WAS datasource has been successfully opened.
[7/20/06 14:42:18:650 EDT] 00000057 CommerceSrvr E com.ibm.wca.MassLoader.MassLoad main Exception Message: Feature 'http://apache.org/xml/features/validation/balance-syntax-trees' is not recognized.
[7/20/06 14:42:18:677 EDT] 0000002d CommerceSrvr E com.ibm.commerce.tools.devtools.publish.ErrorDocHandler parseErrorDoc CMN6202E: The file "/tmp/WCS38133/SARS/Stores.war/WEB-INF/stores/BusinessDirect/data/store-data-assets.resolved.error.xml" could not be located.

WebSphere Commerce V6.0 included a JDK fix in the WebSphere Application Server V6.0.2.5 custom install package provided with WebSphere Commerce to correct the issue above. The JDK fix is applied if this custom install package was used to install or upgrade WebSphere Application Server.

The JDK fix may not be installed if:

  • You manually pre-installed WebSphere Application Server V6.0.2.5 or higher before installing WebSphere Commerce V6.0 without using the provided custom install package
  • You manually applied a fix pack onto an existing installation of WebSphere Application Server after installing WebSphere Commerce V6.0

Details on the JDK fix as well as where to download and apply it can be found in the related information section of this document

Related information

Java SDK 1.4.2 SR4 Cumulative Fix

Cross reference information
SegmentProductComponentPlatformVersionEdition
CommerceWebSphere Commerce Developer EnterpriseInstallationWindows6.0All Editions Enterprise
CommerceWebSphere Commerce Developer ExpressInstallationWindows6.0Developer Express
CommerceWebSphere Commerce Developer Professional EditionInstallationWindows6.0Developer Professional Edition
CommerceWebSphere Commerce Professional EditionInstallationAIX i5/OS Linux iSeries Linux pSeries Linux xSeries Linux zSeries OS/390 Solaris Windows6.0Professional Edition
CommerceWebSphere Commerce - ExpressInstallationWindows6.0Express

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SS73G6","label":"Sterling Total Payments for Financial Services"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
12 October 2021

UID

ibm10764547