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Viewing the Shipment Short Alert Details

Question & Answer


Question

Viewing the Shipment Short Alert Details

Answer

Viewing the Shipment Short Alert Details

To view the alert details follow these steps.

About this task

Procedure

  1. Log into Sterling Supply Chain Visibility asa buyer user buyer administrator or as an SRO. The Dashboard screenis displayed which enables you to view the Sterling Supply Chain Visibility Dashboard.
  2. In the Alert List panel:
    • Click the number hyperlink in the Total Alerts columncorresponding to the alert type you want to view.
    • Click the number hyperlink in the My Alerts columnto view a list of all the alerts of the specific type that are assignedto you.
    The Listing panel for Shipment Short alertis displayed.

  4. From the list of alerts displayed check the box precedingthe alert for which you want to see the details and click ViewDetails. The Shipment Short Detail screen is displayed.The actions and fields in the Listing panel are described in the tablesbelow:

Results

Note: You can also view alert details from the Alerts panelof the Shipment Detail screen.

Additionally you can view the listof alerts and alert details by navigating to Alerts > FindAlert from the menu bar and from the Alert List paneland Alert Chart panel in the Dashboard.

Table 1. AlertDetail Shipment Short
ActionDescription
Close Alert

Click this action to mark the status of thealert as closed.

Assign to Self or Unassign

Click this action to assign the alert toyourself.

or

If the alert is already assigned toyou click this action to unassign the alert.

FieldDescription
This area of the Shipment Shortpanel displays the shipment number for which the alert is raised andthe time period by which the shipment is short. Click the shipmentnumber hyperlink to view the Shipment Detail screen which enablesyou to view the details of the shipment.
Status

The current status of the alert.

Assigned To

The name of the user to whom the alert isassigned.

Send Email to Supplier

Click this hyperlink to send an e-mail messageto the supplier.

Table 2. Alert Detail Shipment Lines
FieldDescription
Line #

Indicates the shipment line number

Item ID

Indicates the identifier of the item.

Item Desc

Indicates the description of the item.

Exp Qty

Indicates the expected order quantity inthe shipment.

Shipped Qty

Indicates the shipped quantity.

Unit Price

Indicates the unit price for each order.

Table 3. Alert Detail Contact Information
FieldDescription
Supplier Phone #

Indicates the contact information for thesupplier.

Supplier Name

Indicates the name of the supplier. The identifierof the supplier is displayed within the parentheses.

Table 4. Alert Detail Supplier Address
This panel displays the addressfor the supplier.
Table 5. Alert Detail Carrier Information
FieldDescription
Carrier

Indicates the name of the carrier.

BOL #

Indicates the BOL number of the load.

Table 6. Alert Detail Alert Notes
FieldDescription
Add Notes

Click this action to view the Alert Add Notepanel which enables you to enter additional information about thealert. Enter your note in the Alert Add Note panel and click AddNote to save the note content.

The Alert Add Note panel displaysnotes added for the alert by various users. This panel also displaysaudit information for the alert.
Parent topic: Shipment Short
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Document Information

Modified date:
08 December 2018

UID

ibm10762381

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