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Viewing Details of a Customer PO

Question & Answer


Question

Viewing Details of a Customer PO

Answer

Viewing Details of a Customer PO

About this task

Sterling Supply Chain Visibility enablesyou to view the details of an order. To view the details of a particularcustomer order follow these steps.

Procedure

  1. Log into Sterling Supply Chain Visibility asa user or administrator with a seller role.
  2. From the menu bar navigate to Outbound > FindCustomer PO. The Search Criteria panel is displayed inthe Find Customer Order screen.
  3. Enter the search criteria and click Search.The results of the search is displayed in the Listing panel.
  4. From the list of Customer PO numbers displayed in the Listingpanel click the order number hyperlink for the order for which youwant to see the details. The Customer Order Detail screen is displayed.The actions and fields in the Customer Order Detail screen are describedin the tables below.
    Note: For a canceled customer order CANCELED isdisplayed in the Primary Info panel and the background color of thePrimary Info panel is gray.
    Table 1. Customer Order DetailPrimary Info
    ActionDescription
    Related Tasks

    Click this to perform additional tasks relatedto the order. You can perform the following tasks:

    • View Shipments?Click this hyperlink toview the shipments associated with the order.
    • View Invoices?Click this hyperlink to viewthe invoices associated with the order.
    • View Payments?Click this hyperlink to viewthe payment details associated with the order.
    Add to Watchlist

    Click this action to add the customer orderto the watch list.

    FieldDescription
    Order #

    Indicates the identifier of the customerorder.

    Ship To Location

    Indicates the location to which the shipmentis shipped.

    Amount Invoiced

    Indicates the amount invoiced for the order.

    Latest Milestone

    Indicates the latest order milestone.

    Order Date

    Indicates the date on which the order isplaced.

    Order Flow Description

    Indicates the order flow description of theorder.

    EDI ID

    Indicates the identifier for the EDI documentsof the seller.

    Amount Paid

    Indicates the amount paid by the buyer.

    Customer

    Indicates the customer identifier of thecustomer.

    Click this hyperlink to view the customer address.

    Order Amount

    Indicates the total amount of the order.

    Committed Amount

    Indicates the value of the total amount committedby the seller for the order.

    The committed amount is calculatedby multiplying the Committed Quantity and the Committed Unit Pricethen adding Line charges for all committed order lines. The resultfor all committed order lines is then summed. Finally Header Chargesand Header Taxes are added to provide the total committed amount.

    Theyellow-colored "traffic chevron" icon adjacent to the CommittedAmount field indicates that there is a variation betweenthe order amount and the committed amount. A "Committed Amount doesnot match Order Amount" hover help text is displayed when you placethe mouse cursor on the icon.

    Note: The Committed Amount fieldwill be displayed as blank if the commitment is not yet received forthe order.
    Created By

    Indicates the name of the user who createdthe order.

    Freight Terms

    Indicates whether the order comes under Prepaidor Collect.

    <User-Defined Fields>

    Indicates the values entered in the user-definedfields.

    Table 2. Customer Order Detail Ship To
    This panel displays the addressto where the order is shipped.
    Table 3. Customer Order Detail Dates
    FieldDescription
    Req Delivery Date

    Indicates the date on which the order isrequested to be delivered.

    Committed Ship Date

    Indicates the date on which the order iscommitted to be shipped.

    Actual Delivery Date

    Indicates the date on which the shipmentis delivered.

    Req Ship Date

    Indicates the specific date or the date rangewithin which the order is requested to be shipped.

    Expected Delivery Date

    Indicates the date on which the shipmentis expected to be delivered.

    Actual Ship Date

    Indicates the date on which the shipmentis shipped.

    Committed Delivery Date

    Indicates the date on which the seller hascommitted to deliver the order.

    Expected Ship Date

    Indicates the specific date or the date rangewithin which the shipment is expected to be shipped.

    Table 4. Customer Order Detail Open Alerts
    ActionDescription
    Close All Alerts

    Click this hyperlink to close all the alertslisted in the panel.

    Note: When you click this hyperlink a messageis displayed to confirm whether all the alerts listed in the panelcan be closed.
    This panel displays all the openalerts associated with the order. Click the hyperlink correspondingto the alert for which you want to view the alert details. The AlertDetail screen is displayed.
    Table 5. Customer Order Detail Notes
    ActionDescription
    Add Notes

    Click this hyperlink to enter additionalinformation about the order.

    Enter your note in the Add Notescreen and click Add to save the contents ofthe note you entered.

    The Notes panel displays notesadded for the alert by various users. This panel also displays thedate and time when the note was added.
    Note: Notes entered in thispanel will be carried over to the Shipment Detail screen and InvoiceDetail screen pertaining to this order.
    Table 6. Customer Order Detail Order Lines
    FieldDescription
    Notes

    Click the "tacked note" icon to view theSterling as a Service Applications pop-up window which displays thenotes added at the line-level of the customer order. Notes added bythe buyer at the order line-level are indicated by the yellow-colored"note" icon and notes added by the seller at the order line-levelare indicated by the blue-colored "note" icon.

    Note: No validationwill be performed in Sterling Supply Chain Visibility forany duplicate notes that are received from Sterling Supplier Portal.
    Line #

    Indicates the order line number.

    Item Desc

    Indicates the description of the item.

    Req Delivery Date

    Indicates the date on which the shipmentis requested to be delivered.

    Req Ship Date

    Indicates the specific date or the date rangewithin which the shipment is requested to be shipped.

    Clickthe "double-arrow" icon to view the Committed DeliveryDate Committed Ship Date Expected Delivery Date Expected Ship DateActual Delivery Date Actual Ship Date Unit Price Committed Priceand User-Defined fields.

    Committed Delivery Date

    The date on which the order is committedto be delivered to the customer.

    Committed Ship Date

    The date on which the shipment is committedto be shipped to the customer.

    Expected Delivery Date

    The date on which the shipment is expectedto be delivered to the customer.

    Actual Delivery Date

    The date on which the shipment is deliveredto the customer.

    Actual Ship Date

    The date on which the shipment is shippedto the customer.

    Expected Ship Date

    The specific date or date range within whichthe shipment is expected to be shipped.

    Unit Price

    The price of one unit of the item that is associated with the specified UOM in the customer purchase order.

    Comm Price

    The price of the unit item that is committedby the seller.

    The yellow-colored "traffic chevron" icon adjacentto the Comm Price field indicates that thereis a variation between the unit price specified in the order and the committed price. A "Committed Price does not match Unit Price" hover help text is displayed when you place the mouse cursor onthe icon.

    Note: The Comm Price field willbe displayed as blank if the commitment is not yet received for the order line.
    Ordered Qty

    Indicates the number of item units requestedfor the order line.

    Comm Qty

    Indicates the number of item units the sellerhas committed to ship for the order line.

    The yellow-colored"traffic chevron" icon adjacent to the Comm Qty fieldindicates that there is a variation between the quantity specifiedin the order and the committed quantity. A "There is a mismatch betweenordered and committed qty" hover help text is displayed when you placethe mouse cursor on the icon.

    UOM

    Unit of Measure. Indicates the unit of measurespecified in the order for the particular item.

    Comm UOM

    Indicates the UOM of the item that is committedby the seller.

    The yellow-colored "traffic chevron" icon adjacentto the Comm UOM field indicates that thereis a variation between the UOM specified in the order and the committedUOM. A "There is a mismatch between ordered UOM and Committed UOM"hover help text is displayed when you place the mouse cursor on theicon.

    Note: The yellow-colored "traffic chevron" icon is not displayedif either the ordered UOM or the committed UOM values are not passed.
    Shipped Qty

    Indicates the number of item units the sellerhas shipped.

    The yellow-colored "traffic chevron" icon adjacentto the Shipped Qty field indicates that thereis a variation between the quantity specified in the order and theshipped quantity. A "There is a mismatch between ordered and shippedqty" hover help text is displayed when you place the mouse cursoron the icon.

    Delivered Qty

    Indicates the number of item units the sellerhas delivered.

    If the color in this field is yellow there isa mismatch between the ordered quantity and delivered quantity.

    Theyellow-colored "traffic chevron" icon adjacent to the DeliveredQty field indicates that there is a variation betweenthe quantity specified in the order and the delivered quantity. A"There is a mismatch between ordered and delivered qty" hover helptext is displayed when you place the mouse cursor on the icon.

    Latest Milestone

    Indicates the milestone of the order.

    <User-Defined Fields>

    Indicates the values entered in the user-definedfields.

    Table 7. Customer Order Detail Event Logs
    This panel displays the eventsfor the selected order.

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Document Information

Modified date:
08 December 2018

UID

ibm10761815