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Tender Response Time in a Route Guide Rule

Question & Answer


Question

Tender Response Time in a Route Guide Rule

Answer

Tender Response Time in a Route Guide Rule

When you define your tender time fence settings for a RouteGuide you define the Tender Response Time.

The following example shows how Sterling TMS processes the TenderResponse Time:

  1. You set the Tender Response Time to 1 hour.
  2. In the Route Guide you define that you want to use sequentialtendering.
  3. You tender a shipment at 1 p.m. and select three carriers.
  4. The first carrier has from 1 p.m. to 2 p.m. to accept the shipment.
  5. If the first carrier does not accept the shipment the secondcarrier has from 2 p.m. to 3 p.m. to accept it.
  6. If the second carrier does not accept the shipment the thirdcarrier has from 3 p.m. to 4 p.m. to accept it.
  7. If the third carrier does not accept the shipment by 4 p.m. SterlingTMS withdraws the tender.

Shippers have the following options for defining the Tender ResponseTime:

  • Shipper administrators enter a default Tender Response Time whenthey define the Tendering Strategies in Step 1 of Shipper Configuration.
  • Shipper administrators can override this default Tender ResponseTime when they define a Route Guide rule. Sterling TMS uses this settingfor all shipments that match the criteria of the Route Guide rule.
  • For an individual shipment users can override the Tender ResponseTime that was specified in the Route Guide rule. Users specify thisvalue on the Carrier Selection page.
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Document Information

Modified date:
08 December 2018

UID

ibm10755997