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Error 2755 occurs when installing Crystal Reports 8 on a Windows 2000 computer.

Troubleshooting


Problem

This technote address an "Error 2755. Server returned unexpected error 1632 attempting to install package D:\scr.msi." error. This error occurred when installing Crystal Reports 8 on a Windows 2000 operating system for use with IBM® Rational® ClearQuest® 2002.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Reporting","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2002.05.00;2002.05.20","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

14624

Document Information

Modified date:
11 June 2026

UID

swg21123922