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Components
Answer
Components
At a high level the structure of the IBM? Intelligent Operations Center can be divided intomajor components and subsystems.
The following diagram shows a high-level view of the maincomponents of the IBM Intelligent Operations Center.
UI abstraction layer
The IBM Intelligent Operations Center provides web-basedone-stop portals to event information overall status and details.The user interface (UI) presents customized information in variouspre-configured views in common formats. All information is displayedthrough easy-to-use dashboards.
Security layer
All access to informationis controlled by the security layer through organizational roles anddata categories. This control prevents unauthorized access while enablingeasy management of entitlements.
Services layer
The services layer uses commonwidgets and a common UI services framework to receive event data andpass it through event management to the message system. IBM Intelligent Operations Center data providers extendthe UI services. Because of the wide variety of data coming from underlyingoperational systems data is normalized according to a standard semanticreference model which provides a common dictionary for mapping relationships.This model facilitates effect analysis and response to events withoutthe need for multiple translations of information. Model manager providesaccess to KPI and hierarchy information of underlying domains. Advancedanalytics can be performed on data identifying optimizations andpredictions that can help guide decision-making and governance.
Subsystem layer
The solution provides amediation layer to facilitate the information exchange between thesolution and operational systems of underlying domains. Data fromvarious configurable sources can be provided through gateways intoa subsystem layer which can generate alerts KPIs and events. Thisintegration layer enables the two-way communication of messages invarious formats using open standards where possible. By using industrystandard tools to perform the transformation from sources to the referencesemantic model the underlying operational systems do not need tobe changed. Emergency and other response systems can be connectedto the IBM Intelligent Operations Center for appropriateworkflows.
- A central point for understanding the state of operations managingevents and incidents and connecting domains under operations centercontrol
- Integration to a geographic information system (GIS) for mappingevents and incidents spatially and visually
- Creation and display of key performance indicators (KPIs) whichare updated as data changes through connections to underlying domainsystems
- Alerts coming in from the field including those requiring emergencyor standard responses
- Collaboration capabilities through instant messaging with IBM Lotus? Sametime?
- A role-based security model
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Modified date:
08 December 2018
UID
ibm10751009