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View and VOB creation errors in ClearCase Interop

Troubleshooting


Problem

This technote describes why errors may occur during view and VOB creation in an IBM® Rational® ClearCase® Interoperation environment with UNIX® or Linux® with Microsoft® Windows®, and provides a possible reason why these errors occur along with a solution.

Symptom

Attempts to create a VOB from the GUI results in the following error:

VOB Creation

Graphical Interface

Using the VOB Creation Wizard fails with the following error:

Error creating VOB :
VOB Creation Wizard: Error: Problem starting vob_server for vob HOST3:\\HOST3\vobs\test_vob.vbs
VOB Creation Wizard: Error: See albd or VOB error logs on host HOST3
VOB Creation Wizard: Error: Warning: Error initializing vob_server.
VOB Creation Wizard: Error: INTERNAL ERROR detected and logged with the NT Event Service.
See the Event Viewer for the error message.
Internal Error detected in ".\../map.c" line 2106
VOB Creation Wizard/vob/map: Error: Null VOB handle passed to libvob routine.
VOB Creation Wizard: Error: Unable to create versioned object base "\\HOST3\vobs\test_vob.vbs".

OR

The following error occurs:

Error accessing storage path location
Status=8274016

Command Line

Attempts to create a VOB from the CLI results in the following error:

cleartool: Error: Problem starting vob_server for VOB HOST3:\\HOST3\syntax\tas_vob.vbs
cleartool: Error: See albd or VOB error logs on host HOST3
cleartool: Warning: Error initializing vob_server.
cleartool: Error: INTERNAL ERROR detected and logged with the NT Event Service.
See the Event Viewer for the error message.
cleartool: Error: Unable to create versioned object base "\\HOST3\syntax\tas_vob.vbs".

View Creation

Attempts to create a dynamic view from either the Clear View Tool or the command line results in the following error:

Error creating view -- 'test_view'.
clearviewtool: Warning: Config spec OK, but unable to tell view server to load.
clearviewtool: Warning: View server should be restarted.
clearviewtool: Error: Set configuration spec of C:\Program Files\Rational\ClearCase\default_config_spec failed: view storage directory or control files unavailable --
additional information may be present in the view server host's view log
clearviewtool: Error: Unable to create view "\\HOST3\viewstore\test_view.vws"



Errors reported in the view server logs:

unable to get view object registry information

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Interop","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2002.05.00;2003.06.00;7.0;7.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"VOB","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"View: Dynamic","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
29 September 2018

UID

swg21123321

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