Troubleshooting
Problem
How to start/stop Sanovi DRM Server and agent services
Symptom
Starting Sanovi DRM? Server
?-----------------------------------
?1. Telnet to <Sanovi DRM Server IP> as root.
?2. sh $EAMSROOT/bin/panaces start
?* After Starting the Server verify the Status of Sanovi DRM Server(by sh $EAMSROOT/bin/panaces status)
?* Login to Sanovi DRM UI and move the groups required mode and start Normal Copy
?Stopping Panaces? Server
?------------------------------------
?1. From the Sanovi DRM? GUI, click on Manage.
?2. Click on each group. Click ?Continuity? on the group dashboard.
?3. Click ?Stop Normal Copy?.
?4. Click on the check box, and click ?Continue?.
?5. Wait for normal copy to stop. After some time, click on ?Continuity? again.
?6. Now click on ?Move to Maintenance? button.
?7. Click on the check box and click ?Continue?.
?8. Follow steps 2,3,4,5,6,7 for all groups
?9. Now log off from Panaces GUI.
?10. Telnet to Sanovi DRM Server as root
?11. sh $EAMSROOT/bin/panaces stop
?Starting and stopping the agents
?----------------------------------------
?Panaces agents will auto start after a server boot (server start) with the 'root' login. To start or stop the agents manually you can do the following on Unix platform.
?1. Telnet to the component (server machine) as root.
?2. cd $EAMSROOT
?3. Depending on which agent you want to start or stop run the appropriate command from below.
?# nohup ./SolarisOSAgent.sh start &
?# nohup . /SolarisOSAgent.sh stop &
?# nohup ./PFR.sh start &
?# nohup ./PFR.sh stop &
?# nohup ./PFRAgent.sh start &
?# nohup ./PFRAgent.sh stop &
?# nohup ./SybaseAgent.sh start &
?# nohup ./SybaseAgent.sh stop &
?# nohup ./OracleAgent.sh start &
?# nohup ./OracleAgent.sh stop &
?# nohup ./TrueCopyAgent.sh start &
?# nohup ./TrueCopyAgent.sh stop &
?4. After about 20 seconds, enter the following command to check whether the agents have been started or stopped.
?# ps ?ef | grep ?i lax
?5. To start or stop the agents manually you can do the following on Windows platform.
?1. Go to Control Panel.
?2. Click Administrative tools on the Control Panel.
?3. Click Services icon on the Administrative Tools window. You can see the agents installed
?on the server.
?4. Right click on the respective service on the Services window and select Start from the right
?click menu to start the service.
?5. Right click on the respective service on the Services window and select Stop from the right
?click menu to stop the service.
?6. Right click on the respective service on the Services window and select Restart from the
?right click menu to restart the service.
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Document Information
Modified date:
02 November 2020
UID
ibm10745679