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Developer Portal upgrade results in error: "chmod: cannot access '/etc/csync2.key': No such file or directory"

Question & Answer


Question

Why is my Developer Portal upgrade failing with the following errors?

Updating from system version 7.x-5.0.8.1-20171030-1423 to system version 7.x-5.0.8.3-20180426-2319
Checking file perms ...
chmod: cannot access '/etc/csync2.key': No such file or directory
Re-enabling the crontab for the admin user ...
Fixpack removing stop_db breadcrumb
Error occurred in script 5.0.8.3-APIConnect-Portal-Ubuntu16-20180426-2319.bin at line: 1586.
Line exited with status: 1
See /var/log/devportal/command_line.log for more details.

NOTE: The "from" and "to" system versions in the messages above are not specific to these values and can be any generally available 5.0.x.x versions

 

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Component":"Developer Portal","Platform":[{"code":"PF004","label":"Appliance"}],"Version":"5.0.x.x","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
27 November 2018

UID

ibm10742517

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