Troubleshooting
Problem
When testing the connection to a data source, the native connection is successful but the JDBC connection fails with the error DPR-ERR-2002. This technote is relevant to an SSL setup.
Symptom
Following error found in logs:
18-10-25T16:34:43.275+0100 E
javax.net.ssl.SSLException: hostname in certificate didn’t match: <ip_address1> != <ip_address2> OR <ip_address2>
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.x","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
13 January 2026
UID
ibm10742243